Hi Reddy,
Subsequent free of charge delivery (SDF): If customer requests for replacing any other product towards stock returned by him.
<b>Subsequent Delivery Free of Charge:</b> (Order Type: SDF) (Item Category: KLN)
Subsequent Delivery Free of Charge involves the delivery of goods free of charge in response to the complaints raised by the customers with respect to the quantity or quality differences.
•A free of charge subsequent delivery document-SDF is used to send products later to the customer free of charge against any complaints made by the customer.
•The standard delivery type – LF is configured for this transaction.
•The transaction is not relevant for billing as the items are free.
•The standard item category- KLN is used which is not relevant for billing and pricing.
•A subsequent delivery of charge is usually created with reference to the previous order.
To deliver Free of Charge Goods if Customer receives too few goods or if the goods have been damaged in the shipment. It must be based on existing Order. Has Delivery Block, and can be rejected. No Invoicing. PI can be used.
To create a free of charge subsequent delivery, you have to refer to an existing sales doc, such as: sales orders, contracts, and contracts release orders.
You do not have to use create with ref to free of charge subsequent deliveries, if you enter the order type & choose enter, a dialog box will appear where you can enter the no of the order to which you are referring. No invoice is created or necessary, as the items are free.
Hope this would help you.
Reward points if helpful
Regards,
Vamsi
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