MaxDB 7.6.03.07 - EXCEPTION:'Access violation' (0xc0000005),

[Former Member]

Good day,

I have an intermitent problem with MaxDB 7.6.03.07. My database goes into an "unknown" state. If I watch the memory allocation of the kernel.exe process it grows when the DB starts(I have 1.3Gb assigned as cache), then suddenly looses 70% of memory allocation, that is when the DB goes into an "unknown" state. If I leave the DB for about 10 mins, it comes back online.

Below is the appplication log from the OS and the KNLDIAG when it happens.

MAXDB - Sol :

- ERROR TID: 0x186C PID: 0xF04 MsgID: 18793

EXCEPTION:'Access violation' (0xc0000005), The program code at IP:0x58c1ca attempted to read to/from address:0x80000003

0xFDC ERR 19999 BTRACE kernel32!GlobalReAlloc + 380 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:77e52575 RA:00000000 FP:00000000 SP:0fcdffc4

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:00000000 02:00000000 03:00000000 04:0000000

Any ideas or suggestions. I have also just upped my SAP kernel to 114 to see if it makes a difference, but does not.

Thanks,

Derek

[markus_doehr2 · Accepted solution]

The version of the kernel (the application) usually doesn´t impact anything on the database level.

What is the full error message you see in knldiag (and/or knldiag.err) if that error occurs?

--

Markus

[Former Member · Accepted solution]

Hi Markus,

Thanks for the reply. Thanks for clarification on the kernel, becuase I was getting this error in 7.6.02 as well, so upgraded to 7.6.03.07.

Here is the full log from when the error starts...

2007-12-12 15:55:05 0x2A8 ERR 18793 EXCEPT EXCEPTION:'Access violation' (0xc0000005), The program code at IP:0x58c1ca attempted to read to/from address:0x80000003

2007-12-12 15:55:06 0x1784 19632 CONNECT Connect req., but all user tasks busy

2007-12-12 15:55:06 0x1784 19628 CONNECT REQUESTOR is rejecting connect request

2007-12-12 15:55:06 0x1784 19632 CONNECT Connect req., but all user tasks busy

2007-12-12 15:55:06 0x1784 19628 CONNECT REQUESTOR is rejecting connect request

2007-12-12 15:55:06 0x1784 19632 CONNECT Connect req., but all user tasks busy

2007-12-12 15:55:06 0x1784 19628 CONNECT REQUESTOR is rejecting connect request

2007-12-12 15:55:06 0x1784 19632 CONNECT Connect req., but all user tasks busy

2007-12-12 15:55:06 0x1784 19628 CONNECT REQUESTOR is rejecting connect request

2007-12-12 15:55:06 0x2A8 19624 EXCEPT Kernel aborts

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Using 'imagehlp.dll' version: 4.0.5

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SymbolSearchPath: f:\sapdb\data\wrk\SOL;f:\sapdb\sol\db\pgm;f:\sapdb\sol\db\symbols;f:\sapdb\sol\db\symbols;f:\sap

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE db\sol\db\sap;C:\WINDOWS;f:\sapdb\sol\db\sap\

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE -

---

> Register Dump <----

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Eax=0x7fffffff Ebx=0x0fcdf8f4 Ecx=0x7fd30990 Edx=0x009d6a5c Esi=0x0fccf5e0 Edi=0x73e42748

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Eip=0x0058c1ca Esp=0x0fccf5c4 Ebp=0x0fccf5cc

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Cs=0x001b Ss=0x0023 Ds=0x0023 Es=0x0023 Fs=0x003b Gs=0x0000 Efl=0x10246

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE -

---

> Module List <----

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE |.text Start |.text End | Module File Name

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x00400000 | 0x00b62000 | f:\sapdb\sol\db\pgm\kernel.exe

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x0d1d0000 | 0x0d1f8000 | C:\WINDOWS\system32\imagehlp.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x0d380000 | 0x0d480000 | f:\sapdb\sol\db\pgm\dbghelp.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x0d580000 | 0x0d5d6000 | C:\WINDOWS\system32\MSVCR71.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x0d680000 | 0x0d7b2000 | f:\sapdb\sol\db\pgm\liboms.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x71b20000 | 0x71b61000 | C:\WINDOWS\System32\mswsock.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x71bb0000 | 0x71bb9000 | C:\WINDOWS\system32\WSOCK32.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x71bf0000 | 0x71bf8000 | C:\WINDOWS\system32\WS2HELP.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x71c00000 | 0x71c17000 | C:\WINDOWS\system32\WS2_32.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x76ed0000 | 0x76efa000 | C:\WINDOWS\system32\DNSAPI.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x76f10000 | 0x76f3e000 | C:\WINDOWS\system32\WLDAP32.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x76f50000 | 0x76f63000 | C:\WINDOWS\system32\Secur32.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x76f70000 | 0x76f77000 | C:\WINDOWS\System32\winrnr.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x76f80000 | 0x76f85000 | C:\WINDOWS\system32\rasadhlp.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x77380000 | 0x77411000 | C:\WINDOWS\system32\USER32.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x77420000 | 0x77523000 | C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE : : : x-ww_D8713E55\comctl32.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x77670000 | 0x777a9000 | C:\WINDOWS\system32\ole32.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x77ba0000 | 0x77bfa000 | C:\WINDOWS\system32\msvcrt.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x77c00000 | 0x77c48000 | C:\WINDOWS\system32\GDI32.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x77c50000 | 0x77cef000 | C:\WINDOWS\system32\RPCRT4.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x77da0000 | 0x77df2000 | C:\WINDOWS\system32\SHLWAPI.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x77e40000 | 0x77f42000 | C:\WINDOWS\system32\kernel32.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x77f50000 | 0x77feb000 | C:\WINDOWS\system32\ADVAPI32.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x7c800000 | 0x7c8c0000 | C:\WINDOWS\system32\ntdll.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE | 0x7c8d0000 | 0x7d0ce000 | C:\WINDOWS\system32\SHELL32.dll

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE -

---

> Stack Back Trace <----

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!IOMan_ClusteredDataPages::IOMan_ClusteredDataPages + 42 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:0058c1ca RA:004eb020 FP:0fccf5cc SP:0fccf5d4

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:73e42748 02:7fffffff 03:00000001 04:0fccf600

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: ioman_datapages.cpp ( Line: 88 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!bd13LoadNodes + 32 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:004eb020 RA:005267d9 FP:0fccf7a0 SP:0fccf7a8

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fcdf8f4 02:0fccfc80 03:0fccf908 04:0fccf938

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vbd13.cpp ( Line: 1201 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!cbd500_Tree::bd500_ReadClustered + 617 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:005267d9 RA:00526955 FP:0fccf948 SP:0fccf950

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:00000004 02:00000000 03:000001c1 04:0fccfb04

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vbd500.cpp ( Line: 890 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!cbd500_Tree::bd500_NextSubNode + 277 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:00526955 RA:00526a41 FP:0fccf960 SP:0fccf968

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fccfb24 02:00000000 03:0fccfc01 04:0fccfc58

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vbd500.cpp ( Line: 154 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!cbd500_Tree::bd500FindNode + 97 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:00526a41 RA:00521e4a FP:0fccf988 SP:0fccf990

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fccfd40 02:000001c1 03:00000000 04:71d80598

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vbd500.cpp ( Line: 208 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!bd400AddToInvTree + 170 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:00521e4a RA:004f814a FP:0fccfc2c SP:0fccfc34

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fccfc58 02:0fccfd40 03:000001c1 04:71d80598

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vbd400.cpp ( Line: 185 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!b03add_inv + 266 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:004f814a RA:0059aa4f FP:0fccfd14 SP:0fccfd1c

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fcdf8f4 02:12cd0e54 03:0fccfd38 04:71d80590

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vbd03.cpp ( Line: 708 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!Log_InvDescMap::AddInv + 191 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:0059aa4f RA:005c1bbc FP:0fcd0ea0 SP:0fcd0ea8

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:00cdf8f4 02:00000000 03:00000000 04:00000000

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: log_invdescmap.cpp ( Line: 408 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!Log_InvHandling::AddInv + 44 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:005c1bbc RA:004a3fdf FP:0fcd0ec4 SP:0fcd0ecc

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fcdf8f4 02:0fcd0eec 03:004d9a1e 04:71da75f8

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: log_commandinsdelupd.cpp ( Line: 67 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!kb611inv_AddInv + 15 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:004a3fdf RA:004d9a1e FP:0fcd0ed0 SP:0fcd0ed8

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:71da75f8 02:0fcdf8f4 03:0fcdf8f4 04:0fcdeaec

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vkb611.cpp ( Line: 517 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!kb61insert_rec + 238 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:004d9a1e RA:004da1cd FP:0fcd0eec SP:0fcd0ef4

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:06cdeaec 02:0fcd0f0c 03:71d80590 04:00000006

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vkb61.c ( Line: 2323 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!k61ins_del_upd + 349 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:004da1cd RA:00974059 FP:0fcd1ec8 SP:0fcd1ed0

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:06cdeaec 02:0fcdf8f4 03:0fcde8ec 04:0fcd3150

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vkb61.c ( Line: 1875 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!k05functions + 1481 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:00974059 RA:007b5129 FP:0fcd1fa8 SP:0fcd1fb0

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:01cdeaec 02:0fcde8ec 03:0fcdeaec 04:0fcd3150

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vkb05.c ( Line: 2032 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!a06lsend_mess_buf + 841 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:007b5129 RA:007b6373 FP:0fcd2f98 SP:0fcd2fa0

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fcde8ec 02:23cdeaec 03:00000000 04:0fcd3150

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vak06.c ( Line: 7832 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!a06dml_send_mess_buf + 67 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:007b6373 RA:008d6ec4 FP:0fcd2fbc SP:0fcd2fc4

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fcde8ec 02:0fcdeaec 03:0fcd5c24 04:0fcd3150

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vak06.c ( Line: 7378 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!a505most_execute + 3060 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:008d6ec4 RA:008d7962 FP:0fcd3158 SP:0fcd3160

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:00cde8ec 02:0fcd5c24 03:0fcdd1fc 04:0fcde368

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vak505.c ( Line: 6549 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!a505loop_most_execute + 818 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:008d7962 RA:008b1d53 FP:0fcd3338 SP:0fcd3340

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fcde8ec 02:0fcd5c24 03:0fcdd1fc 04:0fcd5bb4

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vak505.c ( Line: 6023 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!a501exec_with_change_rec + 931 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:008b1d53 RA:008b295f FP:0fcd5bfc SP:0fcd5c04

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fcde8ec 02:0fcd5c24 03:0fcde368 04:0fcdd1fc

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vak501.c ( Line: 5438 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!a501execute + 687 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:008b295f RA:008e5b64 FP:0fcde240 SP:0fcde248

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fcde8ec 02:0fcde364 03:00000000 04:0fcde8ec

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vak501.c ( Line: 5663 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!ak92analyze_messagetype + 1124 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:008e5b64 RA:008e6047 FP:0fcde37c SP:0fcde384

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:0fcde8ec 02:00000000 03:00000000 04:00000000

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vak92.c ( Line: 5843 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!a92_mode_analyzer + 151 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:008e6047 RA:008dd6b5 FP:0fcde3ac SP:0fcde3b4

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:00cde8ec 02:00000000 03:00000000 04:00000001

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vak92.c ( Line: 6611 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!ak93one_command + 1413 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:008dd6b5 RA:008de92e FP:0fcde434 SP:0fcde43c

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:00cde8ec 02:00000001 03:0fcde494 04:00000001

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vak93.c ( Line: 6655 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!a93_user_commands + 1038 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:008de92e RA:009ad16b FP:0fcde4ac SP:0fcde4b4

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:00cde8ec 02:0fcdff63 03:0fcde8d7 04:7ff39440

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vak93.c ( Line: 5712 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!SQLTask + 123 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:009ad16b RA:009ad413 FP:0fcde8d8 SP:0fcde8e0

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:00000000 02:7ff39440 03:00000000 04:0fbc01b8

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: kernel_main.cpp ( Line: 109 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!Kernel_Main + 547 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:009ad413 RA:0069d47c FP:0fcdff70 SP:0fcdff78

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:7ff39440 02:7feee860 03:006ebed4 04:00000000

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: kernel_main.cpp ( Line: 206 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!RTETask_TaskMain + 76 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:0069d47c RA:006ebed4 FP:0fcdff7c SP:0fcdff84

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:00000000 02:00000000 03:7fb45c00 04:00000000

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: rtetask_task.cpp ( Line: 382 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel!sql88k_kernel_fiber + 212 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:006ebed4 RA:77e64829 FP:0fcdffbc SP:0fcdffc4

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:7fb45c00 02:00000000 03:00000000 04:7fb45c00

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Source: vos88k.cpp ( Line: 448 )

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel32!GetModuleHandleA + 223 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:77e64829 RA:77e52575 FP:0fcdfff0 SP:0fcdffc4

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:006ebe00 02:7fb45c00 03:00020000 04:00000004

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE kernel32!GlobalReAlloc + 380 bytes

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE SFrame: IP:77e52575 RA:00000000 FP:00000000 SP:0fcdffc4

2007-12-12 15:55:06 0xFDC ERR 19999 BTRACE Params: 01:00000000 02:00000000 03:00000000 04:00000000

2007-12-12 15:55:06 0x1E2C ERR 19999 BTRACE Mini dump file 'KnlMini.dmp' written!

2007-12-12 15:55:06 0x2A8 ERR 7 Messages Begin of dump of registered messages

2007-12-12 15:55:06 0x2A8 ERR 8 Messages End of the message list registry dump

2007-12-12 15:55:06 0x2A8 19820 EXCEPT calling ak dump for T114

2007-12-12 15:55:06 0x2A8 ERR 51105 AK CACHE AK00001.dmp written: 0

2007-12-12 15:55:06 0x1DA4 20000 Trace Start flush kernel trace

2007-12-12 15:55:06 0x1DA4 19617 VOLUMEIO Single I/O attach, 'knltrace', UKT:1

2007-12-12 15:55:06 0x2A8 19684 TASKING Tracewriter termination timeout: 1200 sec

2007-12-12 15:55:06 0x1DA4 20001 Trace Stop flush kernel trace

2007-12-12 15:55:06 0x1DA4 20002 Trace Start flush kernel dump

2007-12-12 15:55:07 0x1DA4 20003 Trace Stop flush kernel dump

2007-12-12 15:55:07 0x1DA4 19619 TASKING Releasing tracewriter

2007-12-12 15:55:07 0x2A8 19890 DIAGHIST Backup of diagnostic files will be forced at next restart

2007-12-12 15:55:07 0x2A8 19600 VERSION 'Kernel 7.6.03 Build 007-123-157-515'

2007-12-12 15:55:07 0x2A8 19654 DBSTATE SERVERDB 'SOL' has stopped

[markus_doehr2 · Accepted solution]

Is this a BI/BW system? Do you know which job/action is running when this error occurs?

--

Markus

[Former Member · Accepted solution]

No, Solution Manager 4

[markus_doehr2 · Accepted solution]

I see.. SolMan has also a BW component.. I was just curious since the error occurred somewhere where clustered tables are accessed and this is usually the case in BW systems.

Unfortunately those are the "deep internals" of the database, I suggest to open an OSS under BC-DB-SDB and ask the support for help.

--

Markus

[Former Member · Accepted solution]

Hi Markus,

Thanks for your your time, I will keep monitoring and try establish what exactly causes it from SolMan when it kills itself, try see if there some processing happening in SAP. Problem is it is so sporadic, but will post the solution once I find it.

Derek

Message was edited by:

Derek Galt

[former_member229109 · Accepted solution]

Dear Mr. Galt,

This case was discussed with database Developer.

Unfortunately the information given in this thread is not enough to explain the reported problem. It's not clear why the cluster read algorithm is enabled for a simple insert into an index tree, which make no sense and which is not possible!

Database developers checked the software code & have so far no explanation for that behavior.

Could you please open the OSS ticket for the further analysis of this issue to be able to logon to the database server via OSS, may be additional information could be found in the database logs.

Thank you and best regards, Natalia khlopina

Edited by: Natalia Khlopina on Jan 7, 2008 1:26 PM

Edited by: Natalia Khlopina on Jan 7, 2008 1:27 PM

[Former Member · Accepted solution]

Hi Natalia,

Thank you for the input. I have opened a call with SAP and uploaded some diahistory files. I will update this post once I get some feedback from SAP.

Thanks to all who have contributed here.

Derek

[former_member229109 · Accepted solution]

Dear Mr. Galt,

thank you I saw that the OSS ticket 11987/2008 open for SAP, where the analysis of the reported problem

will be done.

Regards, Natalia Khlopina

Edited by: Natalia Khlopina on Jan 8, 2008 4:45 PM

[Former Member · Accepted solution]

Hi Natalia,

KnlMini was uploaded to sapmats today as requested in my call.

Thanks for your update and interest,

Derek

[roland_mallmann · Accepted solution]

Hi Derek,

as you already know; the issue is an already known issue:

[http://www.sapdb.org/webpts?wptsdetail=yes&ErrorType=0&ErrorID=1150980]

Please upgrade to a version >= 7.6.03 Build 09.

Regards,

Roland

[Former Member · Accepted solution]

Hi Roland,

Thanks for the email, and the assistance,

Kind Regards,

Derek