I can't start the j2ee instance

[Former Member]

Hi all,

I get again the problem. I.e.: as I start the sapmmc, I can't see the service instance. As I open the "services.msc", I see the services of SAP<SID>_00 and SAP<SID>_01 are down. I try to restart them but if failed.

Later I try with "sapstartsrv" and typed the parameters correctly. But it failed too.

Someone has idea?

Regards

[JPReyes]

If your java instance is not showing in the MMC is because the service SAP<sid>_<##> was deleted.

You need to run sapstartsrv in order to recreate the service.

You're not giving a lot of details but normally most of the people that have a problem with sapstartsrv have problems with is the username and password.

basically in the username you need to enter <domain>\user and if the system is installed locally is .\user if the domain or the dot are not populated sapstartsrv will not recreate the service.

Regards

Juan

[Former Member]

Hi Reyes,

Your answer sounds quite interessting.

I do use the sapstartsrv to recreate the service. But I got error message that either my user name or passwort is wrong.

I installed the SAP system locally. During the installation there are two new users created. They are <sid>adm and SAPService<SID>. In the dialog window from sapstartsrv, I typed following:

UserName: SAPService<SID>

Password: abcd1234 (the password to SAPService<SID>)

According tio your message, I have to type the username as: ".\SAPService<SID>"

Right?

Message was edited by:

Thomas Roland

[JPReyes]

Right...

You can use either SAPService<sid> or <sid>adm

If its a local installation use .\ before the user

Regards

Juan

[Former Member]

Hi,

The service SAP<SID>_00 was really disapeared. After I use the .\SAPService<SID> is cmoes again. But as I try to start this service, I got error as follow (in German):

"Dienst "SAPDV5_00" wurde auf "lokaler Computer" gestartet und dann angehalten. Einige Dienste werden automatisch angehalten, wenn sie sich im Leerlauf befindet, wie z.B. Leistungsprotokoll- nud Alarmdienste."

Can you German? Otherwise I will translatze it to English.

Anyway the service can not be started.

Message was edited by:

Thomas Roland

[Former Member]

uninstall the service by running sapstartsrv from the kernel dir and install it again.

If you are not able get j2ee process,reboot the box and try.It may help you.

[JPReyes]

Ok... so the service was created.... but it doesn't start?

babelfish translation:

"service" SAPDV5_00 "was started up" local computer "and continued then. Some services are stopped automatically, if them are in the no-load operation, e.g. achievement minutes nud alarm services."

Check that the system number is right... check that the start profile you selected is the right one too...

Also check that <sid>adm and SAPService<sid> are members of the local administrator group.

regards

Juan

[Former Member]

I uninstalled the service and reinstall it again. But it doesn't help.

I restart the computer and try again. But the service can't be started.

Should I check the register?

[JPReyes]

Check the event viewer to see what happened when the OS was trying to start the service.

regards

Juan

[Former Member]

check the service SAPOSCOl and the startup profile and user what it is using.

And give the same to SAP<SID>_<insno>.

[Former Member]

Hi Juan,

Hier ist the message from eventviwer. But it's in German:

Die Beschreibung der Ereigniskennung ( 0 ) in ( SAPDV5_00 ) wurde nicht gefunden. Der lokale Computer verfügt nicht über die zum Anzeigen der Meldungen von einem Remotecomputer erforderlichen Registrierungsinformationen oder DLL-Meldungsdateien. Möglicherweise müssen Sie das Flag /AUXSOURCE= zum Ermitteln der Beschreibung verwenden. Weitere Informationen stehen in Hilfe und Support. Ereignisinformationen: Initialization failed. Service not started. .

I use the Google language tranlationtool to translate to English:

The description of the event ID (0) in (SAPDV5_00) was not found. The local computer does not have to view the messages from a remote computer necessary registration information or DLL-Meldungsdateien. You may need the flag / AUXSOURCE = to determine the description. Further information is available in the Help and Support. Event information: Initialization failed. Service not started. .

[Former Member]

I check the SAPOSCOI, but nothing special there. I just see under "Path to exe file": C:\usr\sap\DV5\SCS01\exe\saposcol.exe service

What do you mean the "startup profile"?

[Former Member]

Hi Reyes,

The start profile is as follow:

"C:\usr\sap\DV5\JC00\exe\sapstartsrv.exe" pf="C:\usr\sap\DV5\SYS\profile\START_JC00_sap-dev"

I think it's correct.

The <sid>adm and SAPService<sid> are members of the local administrator group.

Besides, these services can be started the day before yesterday. Since yesterday they can't be started anymore. I think something is damaged.