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Text "Order confirmation not entered in time for Order"

franz_feichtenschlager
Active Participant
0 Kudos

Hello all,

We are running SUS-MM and I configured the event CONF_FOR_PO_NOT_CREATED. When the deadline of the event is passed a mail is generated.

In transaction SOST I don't have a subject line and the text of the mail content is partially in German and English.

Where would I configure the 1) Subject line and 2) the content of the mail.

Cheers,

Franz

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Answers (1)

Answers (1)

Former Member
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Hi

<b>Please see related SAP Consulting OSS Notes -></b>

Note 888597 Connecting PS to the SRM Event Framework

Note 884905 No SUS alerts displayed in BP SuCo 2.0

Do let me know. Hope this will help.

Regards

- Atul

franz_feichtenschlager
Active Participant
0 Kudos

Atul,

My problem IS NOT a missing notificaiton or alert. My problem is the content of the mail and the subject line.

In SOST I do have an entry (without subject line) and the contents of this mail are German and English. I'd like to change the mail content.

Thanks anyhow.

Franz

Former Member
0 Kudos

Hi

<u>You can customize these Events:</u>

ASN_FOR_PO_NOT_CREATED

CONF_FOR_PO_NOT_CREATED

CONF_FOR_PO_NOT_CREATED

INV_FOR_PO_NOT_CREATED

PCO_FOR_PO_NOT_CREATED

PO_NOT_VIEWED

<i><b>For each of the events you can customize whether to trigger an alert

or a notification in case the event occurs. When defining an alert you

can furthermore specify in subcategory the alert category from

transaction ALRTCATDEF. Thereby you can customize in the alert

category which text to display and for instance optional additional

receivers, who will always get an alert when this is triggered.</b></i>

<u>As a technical prerequisite for triggering alerts and notifications, thereport on deadline monitoring must be scheduled as a background job:

IMG: Supplier Relationship Management -> SRM Server -> Cross-Application Basic Settings -> SAP Business Workflow -> Maintain Standard Settings for SAP Business Workflow -> Maintain Runtime Environment -> Schedule Background Job for Deadline Monitoring</u>

<u>See related links -></u>

Do let me know.

Regards

- Atul<i></i>

franz_feichtenschlager
Active Participant
0 Kudos

Hello Atul,

The alerts and notifications are created via Alert management AND NOT workflow.

Meaning I do have entries in SOST, but these are not coming from workflow and thus I cannot change and work item text.

When running transaction ALRTCATDEF I can see 'some texts' - but these are not the ones I'm getting in my SAP Inbox (SOST).

Cheers,

Franz

Former Member
0 Kudos

Hi Franz,

I have done the setup for SUS alerts as per the note - 884905. Still I am unable to see the alert in SOST.

Can you please explain, the process/additional steps if required to generate the alerts for SUS.

Thanks,

-Devi Swain