Create new transaction type in transaction DNO_CUST01

[Former Member]

Hello everyone!

We are configuring the service desk scenario and now on Define Transaction Types phase. In our system we have not SLF1 transaction type, and while we are trying to create this type in transaction DNO_CUST01 we can't do it ("Choose the key from the allowed namespace" - this is about field with SLF1). What we did wrong? may be we shuold use other transaction?

Thanks...

[Former Member]

I've done it. Just double cliked and after warning everything was saved. Thank you.

[Former Member]

Hi Olga,

Did you run the BC sets?

regards,

Jason