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unable to connect to IR OR ID after first time installation showing er-help

Former Member
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Hi friends

WE HAVE installed XI on windows with sql server and went successfully. post installation steps also attended

we can login into SLD also from browser

BUT when we try for IR or ID , the first index page main is opening.But afterwards its not coming

showing error box as

Unable to launch integration builder [ java web start - download error]

http://null/rep/start/lib/aii_ibrep_client.jar failed to load resource

i have downloaded latest jRE and j2sk LOADED. I have also given the class path

url address is http://erp:50000/rep/start

I have also given the details in hosts file also

NOTE: its a standalone machine and its not connected to internet.

regards

madhu

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi,

Try using FQDN for XI server.

- Pinkle

Former Member
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hi pinkle

thanks for the info

where I have to do this FQDN ??

can u tell me the steps in this regard

madhu

Former Member
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Hi Madhu,

FQDN is Fully qualified dns name of you server.

You can set this in exchangeProfile eg. erp.com

Please try to search using FQDN and you will get planty of information from here.

Here are some of the threads with this information.

- Pinkle

Former Member
0 Kudos

hi pinkle

My first question with regard to showing as

JAVA WEB START - DOWNLOAD ERROR

Unable to launch integration builder

requested http://null/rep/start/lib/aii_ibrep_client.jar failed to load resource

1. my first question is why it is showng null instead of my host name starxi

2. how to upload the said jar file, can u show me the screen shot

3. what is the url to be used for FQDN purpose .

in my case my server name is starxi and port 50000

can u type the url for me

4. when I check the control panel and add/ remove programs, there showing two different verisions of j2sdk and one j2re . is there any problem

regards

madhu

Former Member
0 Kudos

- FQDN = fully qualified domain name, so in your case it could be starxi.yourcompanyname.com

- Check whether configuration is correct in exchangeProfile

You can access exchangeProfile by http://FQDN:50000/exchangeProfile/index.html

- It is better to have only one JDK, I prefer Java 1.4.2.

- Pinkle

Former Member
0 Kudos

Hi

1. s u suggested, I have uninstalled one applicaiton of java

2. i tried to access with the following urls

http://starxi.starxi.com:50000/exchangeProfile/index.html

result: page cannot be displayed

http://starxi:50000/exchangeProfile/index.html

result: REquested resource does not exist

Note: for your info while install given as company name starxi and computer name also starxi. in the hosts file entered as 192.168.1.120 starxi starxi.com

pl revert

madhu

Former Member
0 Kudos

Hi Madhu,

If you have given 192.168.1.120 starxi starxi.com in host file then just use

http://starxi.com:50000/exchangeProfile/index.html

- Pinkle

Former Member
0 Kudos

hi

same message as

404 not found

REquested resource does not exist

Former Member
0 Kudos

Hi

while doing rectification, I have uninstlaled j2SK,JRE, WEB START AND AGAIN LOADED . IT WAS DONE AFTER STOPPING THE SERVICES/

But now once we give, url, its not opening, showing as page not found

1. pl let me know what will be the root cause, is it requires, reinstall of entire process or any other?

2. Also I need post installation steps screen shots

3. is it required to install J2SDK AND J2RE WITH SAME VERSION I.E BOTH OR ANY ONE

Regards

madhu

Former Member
0 Kudos

Hi

Now I am able to go thro http:starxi:50000/exchangeprofile/index.html

when I clicked xi profile. theres nothing

If I click on connection tab its showing

as client 000

user XILUSER

PW BLANK

SYS NO 00

HOST NAME starxi

lang en

pl confirm what to do here

madhu

Former Member
0 Kudos

Hi Madhu,

Check this thread

-Pinkle