Login Issues with license check

[Former Member]

Hi All,

We have had some issues with starting the database after a virus attack on our network. We have now sorted this out with the help of an Oracle DBA. We can now start the database as well as the central instance fine.

But, when our users are trying to login, they are getting the error "Logon not possible (error in license check). I have also tried with the SAP* and DDIC users in 000 client. But no luck.

O/S: Windows 2000 Server

DB: Oracle 9i

SAP: 4.7 EE

Can someone help me plz?

Thanks

Vijay

[Former Member · Accepted solution]

Hi ,

As per the information from my DBA, we were getting the error ORA-1092 while trying to start the database. He just commented the Roll Back Segments in the init<SID>.ora file which worked.

We were able to start the database and central instances fine through MMC, but unable to login.

Thanks

Vijay

[former_member185954 · Accepted solution]

Hi Vijay,

I ran a check on what ORA-1092 was I got websites that talk about Database corruption.

Also, I checked in my oracle instance , you can execute on UNIX installs oerr command which tells you what this error is all about.

hostname%> oerr ora 1092

01092, 00000, "ORACLE instance terminated. Disconnection forced"

// *Cause: The instance this process was connected to was terminated

// abnormally, probably via a shutdown abort. This process

// was forced to disconnect from the instance.

// *Action: Examine the alert log for more details. When the instance has been

// restarted, retry action.

hostname%>

I suggest you have your database checked via CheckDB or something.

Regards,

Siddhesh

[vincentlim826 · Accepted solution]

Regarding the error "Logon not possible (error in license check),

Few suggestions:

1. Please copy and paste the output from the following commands:

-> saplicense -version

-> saplicense -install trace=2 (this generate dev_slic file)

-> saplicense -get

-> saplicense -show

2. DB connect problem... Sometimes this error can occur when there are

connection problems to the central instance. During logon system checks

if a valid license is installed by reading the entries in table MLICHECK.

SAP* will bypass the MLICHECK check. So, sometimes this error can occur when there are connection problems to the central instance (message server). This could be a temporary problem. Please try to restart your SAP servers if this helps.

3. See SAP note 359944, 193800

4. Copy and paste the output of command "R3trans -dx"

5. Check the file /etc/services for missing entries, example like

sapms<SID> 3600/tcp

sapdp00 3200/tcp

sapdp99 3299/tcp

sapgw00 3300/tcp

sapgw99 3399/tcp

6. use the message-server-test tool 'lgtst' as per SAP note

1. 64015 to see whether you can connect to the server.

7. can you ping the message server ? check parameter rdisp/mshost, IP

address on host table ?

cheers,

Vincent

[Former Member · Accepted solution]

How can I drop the index for MLICHECK in iseries(AS400)

what is the SQL comand to drop the index

Thanks

Kamal

[Former Member]

Hi,

I have also tried with sap* and am getting the same error message. As I've said, we had some issues with the virus attack after which we restored with the help of a DBA.

Do you think that there is something which might have corrupted with the virus attack?

Can we apply license without logging into SAP? Please help with instructions if there is a chance.

Thanks

Vijay

[former_member185954]

Hi Vijay,

What action did your Oracle DBA do ? Virus attack on the network would not destroy any license specific information.

Anyways, there is no other way to apply for SAP license , but to contact SAP.

Regards,

Siddhesh

[Former Member]

Hi ,

SAP* does not check for license. And you should not get LIcense check error with sap*.

Thanks,

Tanuj

[former_member204746]

go get a new license at http://service.sap.com/licensekeys