Conncetion to SLD doesn not work

[Former Member]

Hi,

when I'm trying to Access SXMB_IFR

it gives me the error

5<b>00 Internal server Error

Exception

An internal error occurred. Contact your XI administrator.

java.lang.NoClassDefFound error.</b>

and with somebody's suggestion I ran SLDCHECK.

here i"m receiving

<b>connection to SLD does not work

RFC ping was successful.</b>

and also when I'm opening <i>http://starxi:50000/sld </i> it prompts for the User ID and password

and i gave <b>xiappluser </b>and password.. but authorization fails.. but userID an password are correct also the user is not locked n has correct role associated...

please somebody help with this.

thanks in advance.

[Former Member · Accepted solution]

Hi Prema,

Check RFC connection are working fine.

If you are getting authorization error then it must be authorization issue of the user try using xisuper user.

- Pinkle

[Former Member · Accepted solution]

checked the RFC connection which is working fine..

n tried xisuper as well but authorization still fails.. but i can login to SAP system with same USER ID and Password, which works..

[Former Member · Accepted solution]

Try using this problem analysis guide.

http://help.sap.com/saphelp_nw04/helpdata/en/78/20244134a56532e10000000a1550b0/frameset.htm

I would use XISUPER and not XIAPPLUSER...

Check roles - http://www.erpgenie.com/sap/netweaver/xi/xiauthorizations.htm

The Error 500 sounds like the Java Engine hasn't started/isn't up... This could cuase the authorisation problems if the UME is not being accessed.

If the SLD is on the same Java stack, it could be linked.

Check in the "deploy" section of the Visual Admin - select applications and check to make sure everything is running.

[Former Member · Accepted solution]

Barry,

b4 posting the error, i had used the trouble shooting guide:

http://help.sap.com/saphelp_nw04/helpdata/en/78/20244134a56532e10000000a1550b0/frameset.htm

but that was not helping...

and b4 using the XIAPPLUSER i had used XISUPER for logging in.. but even that wouldn't be of much help...

and how do you see whether <b>Java Engine hasn't started/isn't up.</b>?

and when i checked the "deploy" section of the Visual Admin, some of the applications have not been started.. those are:

<b>sap.com/com.sap.aii.af.ispeak.app

sap.com/com.sap.aii.af.security.archiving.mdb

sap.com/com.sap.ip.me.insttool

sap.com/com.sap.xi.ibresources

sap.com/com.sap/tc_TechSrvXML_DAS</b>

and when i want to start them, they are not starting....

how do i start them?

[Former Member · Accepted solution]

Hi Prema,

Is this a production system? Have you tried restarting the system?

- Pinkle

[Former Member · Accepted solution]

Yes, i have restarted the system. but that is not helping.

[Former Member · Accepted solution]

Barry,

I'm using the http://help.sap.com/saphelp_nw04/helpdata/en/78/20244134a56532e10000000a1550b0/frameset.htm

for troubleshoot,

and when I want to open SLD main page http://<host>:<port>/sld

the authorization fails and gives me the error,

401 Unauthorized.

Access Denied

could you help me

[Former Member · Accepted solution]

What user are you logging with?

[Former Member · Accepted solution]

XISUPER

[Former Member]

The problem was resolved long back. closing the thread.

[Former Member]

Prema How did you solve the issue.I am facing same problem now.

[Former Member]

Hi Prema,

1. Check SAPSLDAPI, LCRSAPRFC RFC connections are working

2. parameters in tcode SLDAPICUST is correct

- Pinkle

[Former Member]

HI,

Check the SAP Note:

804124, 807000

Thnx

Chirag

[Former Member]

Pinkle,

I could Test connection for SAPSLDAPI and it gives me the <b>connection type</b> in KB and <b>TCP/IP connection</b> in msec.. i dont find any error.. i gues this is working..

n same thing with LCRSAPRFC .. i guess even this is working...

and parameters in SLDAPICUST are <b>Conn, prim (ticked), starxi , 50000, XIAPPLUSER</b> respectively.. which i guess is correct....