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Can't open Sap Help library on web

Former Member
0 Kudos

Hi all,

I can't use SAP Help library,

I can do a research and open highlight but when I try to open the link inside the library I have a beautifull white pages with nothing inside.

I have tried with IE7, IE6 and Firefox (last version).

Can someone can help me on this stupide issue ?

Thanks a lot

Kind Regards

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

I also had the same issue and then I found the problem to be with Norton, turn it off and try again....

Good Luck

Ravi

Answers (3)

Answers (3)

Former Member
0 Kudos

Norton Firewall create a trouble with SAP Web Library...

Former Member
0 Kudos

Norton Firewall was the issue.

Thanks a lot.

KR

Grégory

Former Member
0 Kudos

Hi,

I am able to get into library.

There might be some problem in your system.

Clean up your system, restart and try again.

Hope this helps.

Thanks,

Srinivasa