Business Partner (Support Team) is not specified

[Former Member]

Hello Gurus,

I am getting the above error. Is there anyone who faced the same issue? Please let me know how can I solve the issue. I will really appreciate.

Thanks!

[Former Member · Accepted solution]

Hi Nabi,

You have to check for SLFN transaction type in spro,

For field -

---

org data profile is something is assigned/not

if it is remove this value if you don't want to assign any support team automatically.

But in case if you need to make Support team derivation automatic then you need to make some setting like creation of rule and rule determination from spro.

Please reward points for the same if it helps.

[Former Member · Accepted solution]

Thanks for your reply. Actuall I need more information to confugure it myself. I will appreciate your help.

[Former Member · Accepted solution]

Hi Prakhar,

How can I see SLFN transaction is SPRO?

Thanks.

[Former Member]

This is happening in the transaction code crm_dno_monitor. Thanks.

[Former Member]

hi,

What did u do in crm_dno_monitor? when did u get this error? just while displaying? or while editing? or while saving?

The error says that the support team is not specified. Select a support team in the support team field and save. Problem should get solved.

best regds,

Alagammai.

[Former Member]

I didn't do anything. When user is creating a message this error message is showing up.

[Former Member]

Please explain the problem in detail..in which module are you working in?..when r you getting the error...

Thanks,

Atin