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RETURN ORDER from SERVICE CONFIRMATION transaction

Hi Gurus,

We are creating one service order for which follow up transaction is a service confirmation.

From the service confirmation transaction can we create a Return order as a follow-up transaction?

Here the scenario is

1. First service order is created with 5 line items

2. Based on the service order, Technician visits the customer place and done the service, but he used 3 parts only. In the service confirmation transaction these 3 items will be selected (which was created as follow up to the service order).

3. He has to return the 3 defective parts which he has replaced with the new parts. For this we want to create a return order as follow up to the service confirmation transaction.

Is it possible?

Points will be rewarded.

Thanks in advance

Madhu.

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