CCMS auto reaction methods - help!
i have a issue with auto reaction method assignment to the MTE.
I've been trying to configure the CCMS to send me email when a USERS are locked in the system
I have created a Method (RZ21) with the following details:
To be executed: Function Module - SALO_EMAIL_IN_CASE_OF_ALERT
Execution method on: Any Server
Execution method for: Table of several MTEs
Execute method: Periodically in a dialog process
in the parameter TAB the setting are these (and they might not be correct)
1. Sender - USERNAME (Exist in 000 and all other clients)
2. RECIPIENT - TEAM1 (Existing in BWorkplace)
3. RECIPIENT-TYPE ID - P
When i assign this in RZ20 to :
SAP CCMS Monitor Templates
and when a error occur it detected it as it has to but it fails to do the auto reaction method and im not able to tell why it just saying "Action Required" then "Action Running" and then "Action Failed"
Can you please help me out with this? Im new to SAP as you see
Thank you very much indeed!!