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Hi problem with the transaction XD02.please help..full marks given


I am running a transaction XD02 and providing the following details.

Tcode: XD02

Customer: J101

Company Code: C800

Sale Org: CJRP

Dist Chan: 00

Divison: CH

<ENTER> and then

Click on pushbutton "Other Communication" - the popup does not include option INT Internet mail (SMTP).it has got other options like fax,pager services,printer,remote mail,telephone but no internet mail.

can anybody help me in adding this functionality.

full marks wud be given for the right person..


Hi, customer screens will come depending on our settings in SPRO. we can make them visible or invisible through our settings. Basically SD Consultants do that.

any way. As you are using XD02, find out the customer account group and follow the steps for that account group in SPRO. the seetings will reflect in XD01, 02 and 03 transactions.

But in your case may be you are doing the steps for different account group (sold-to, ship-to, bill-to..etc). You can find account group in KNA1 table.

Save the entries and then check. try using logon again.

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