Replicate System Status to CRM

[Former Member]

Hi,

we integrated quotation management in CRM and ECC using Scenario A. the quotation is created in CRM and beautifully replicated to R/3. when we create order in R/3 using reference to the quotation, the quotation in the R/3 will have system status "completed" as it should be.

but somehow, the quotation status in ECC does not replicate back to CRM as we find the quotation status in CRM remains "in process". is there any way i can get it replicated?

thanks in advance

JD

[Former Member · Accepted solution]

Hi Jushan,

Please check if these SAP NOTEs are relevant to your issue.

Note 844631 - Quotation document flow is missing in the CRM system

Note 649479 - Quotation not set to completed

Hope this helps,

Gun.

[Former Member · Accepted solution]

Hi Gunawan,

how are you doing?

i have implemented similar notes #1008685 which is relevant for CRM 5.0 and ECC 6. but still no luck yet.

so what i did i tried making simple change in ECC such as entering PO#, to see if it replicates back to CRM. but the change in fact is not replicated while in data exchange scenario A it's supposed to. i guess to fix this issue i need to solve the replication issue from ECC to CRM.

regards

JD

[Former Member · Accepted solution]

Hi Jushan,

I am good, how about you?

Here I found another SAP NOTE, it all about Scenario A.

Note 889051 - Scenario A: Overview and settings

In case you haven't check this out. This note relevant up to CRM2007 version.

Good luck,

Gun.

[Former Member · Accepted solution]

any change such as PO number, quantity now can be replicated to CRM but still, status "completed" does not get replicated to CRM.

regards

JD

[Former Member]

it's standard SAP feature