CRM IDOC - Service Ticket

[Former Member]

Hi friend,

This is my first time doing IDOC.

I have IDOC with legacy system to exchange CRM Service Ticket of a particular transaction type.

Outbound process make sense because I will code in ORDER_SAVE BAdi to generate outbound message.

Inbound process seems weird to me, how do I know that there is one incoming IDOC - can give me some idea please?

Thank you,

NS

[Former Member]

hello Selvam,

Please refer OSS note 150022.

Please reward points.

regards,

Muralidhar Prasad.C