Sales Order Type Control
We have situations today where the business might enter a regular order for an Export customer instead of a Foreign Trade order. Ultimately no one picks up that we created a regualr order instead of a Foreign Trade order and the delivery gets created. We go through the pick, pack and ship process and goods issue the product and then the order cannot bill.
At that point they realize they entered the wrong order type and has to back out in sequence Shipment Costing, Shipment, Goods Issue, Warehouse TO's, Delivery and Sales Order and start the process all over again with the correct order type.
The business wants to build an enhancement around this process and prevent the system from allowing them to create a regular order for a FT customer.
Has anyone else experienced something similar? Any ideas would be appreciated.