Long Sales Order notes lost after synchronization

[Former Member]

Hi to all,

my problem is that when I create a sales order with a note longer than 132 chars and I save it, before synchronization I can see that note in my order but after synchronization I lost that note. On the contrary, if the note is less than 132 chars, this note comes back regularly after synchronization. Why this? Is this a problem on CRM side?

Thank you very much for any suggestions.

Antonio

[Former Member · Accepted solution]

Hi Antonio,

The problem is from the CRM side. There is note which describes this issue. Hope this helps.

Note 735678.

Best Regards,

Ramesh.