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Long Sales Order notes lost after synchronization

Hi to all,

my problem is that when I create a sales order with a note longer than 132 chars and I save it, before synchronization I can see that note in my order but after synchronization I lost that note. On the contrary, if the note is less than 132 chars, this note comes back regularly after synchronization. Why this? Is this a problem on CRM side?

Thank you very much for any suggestions.


Former Member

Hi Antonio,

The problem is from the CRM side. There is note which describes this issue. Hope this helps.

Note 735678.

Best Regards,


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