I'm on 3.5 so it might be different for you, but this is step-by-step what I did...
Choose Exception toolbar button, select New Exception, enter a Description and click in Active (or you can leave it blank and activate it from the report). Select the Key Figure you want to use. In Exception Values tab From and To columns, put a range of values and choose an Alert value then press Transfer button. In Validity Area of Exception, select whether you want the highlighting to appear on all lines or only totals. Then choose the characteristic(s) you want the condition to be shown for. If the report user doesn't have that characteristic(s) in their drill down, the condition will not show. Then choose the Operator (play with these to see which one you want). Depending on the Operator, you may then have to specify a Value. Eg if your characteristic is Customer, you may want the condition to apply to all customers or only ones of a specific value. Again, press on Transfer. Then OK.
I even got fancy and created a variable in by Exception Values From column so that my customer can select what percentage from value they want to see highlighted. I also found I had to fill To column with all 9's to get a high value - because in 3.5 I can't select "greater than" which I know can be done in later versions.
Anyway, have a play with all the options. If I could work it out I'm sure anybody can.
Regards
Brigitte
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