Adding a line to an approved PO
Greetings again SRM gurus,
We are running Extended Classic SRM5.0 and I have a problem with data transfer to the backend.
We have a scenario whereby a shopping cart has been raised and successfully approved in SRM, giving the usual PO in the backend system - fine - no problem at all. Then the user in his infinite wisdom has returned to the PO and added a line into it. The updated PO goes for approval in the usual way and one would think that all is well and good.
The issue arises when the user is trying to confirm goods against the PO - it is only showing the original PO data (in this case 2 lines), not the additional line that was subsequently added to the PO. Also when checking in the backend ERP system the PO only shows the original two lines and not the additional 3rd line.
Am I missing something here - what is the reason for this?