Customer Master Data attributes are missing in BW when populated in R3?

[Former Member]

Hi,

We have got a problem like - Customer Master Data attributes are missing in Business Warehouse when populated in R3.

<b>Eg.</b>

Account Number: 1081202 - No customer clasification. In BW it is not assigned.

Account Number: 2023902 - In BW region field is not assigned, In R3 it shows SA.

No customer clasification, in R3 it shows OP.

How do we check & resolve this problem.

[Former Member · Accepted solution]

Hi,

Check whether the data for the fields are appearing in the PSA.

If yes then you will have to run the Hierarchy/ Attrubute change run. after this the attributes will appear in the master date table.

Assign Points if useful

Regards

Venkata Devaraj

[Former Member · Accepted solution]

Hi Venkata,

Its a master data.

How will the PSA come into picture.

Its directly loaded into the characteristic. no PSA is used in between.

We need to run manually the hierarchy/attribute change run?

Please give the steps for running it manually.

<b>Shabar Alibhai:</b> I dont have the sufficient R/3 authorisations for checking the data in r/3 side.

The problem needs to be identified with respect to BW side only.

Thanks & Regards

[Former Member · Accepted solution]

Hi,

You can do that from RSA1--> Tools --> Apply Hierarchy / Attribute change run

Regards

[Former Member · Accepted solution]

Hi Venkata,

<b>Any precautions needs to be taken while doing this Attr change run?

Is there any other things needs to be taken into account?</b>No hierarchies built on this object.

Thanks & regards

[Former Member · Accepted solution]

Hi,

No nothing, it basically activates the hierarchy or attributes and they are available for use.

Only ensure that they (object) are not locked in some other transactions.

Assign Points if useful

Regards

Venkata Devaraj !!!

[Former Member · Accepted solution]

Hi,

Still the problem is not resolved after running Attr change run manually & activated Master data also.

Data is the same, no change at all.

How do we resolve.

What & all the info we need to take from R/3?

Any other solution we can have for this problem.

Thanks & Regards

[Former Member]

Check the datasource in Transaction RSA3 in R/3 then view that the classifications fields are being populated, if they are then check in the BW side that you have mapped the fields for Classifications correctly.