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Problem in Installation of SAP Netweaver CE 7.1 SP3

manish_sethi
Participant
0 Kudos

Hi,

I am installing SAP Netweaver CE 7.1 SP3 on Windows XP Pro. The installation proceeds mormally till Step 26 but at Step 26 while creating and startiong SAPStartSrv an error is thrown that the Service can not be started in 40 seconds.

If I retry the installation it is terminated with some errors.

The service sapstartsrv can be seen in the task manager up and running.

Please reply ASAP.

I am providing here the error logs:

TRACE 2007-11-23 16:56:02.161

NWProfiles(CE1.SCS01)._getProfile(START) done

TRACE 2007-11-23 16:56:02.161

NWProfiles(CE1.SCS01).getStartProfile() done

TRACE 2007-11-23 16:56:02.161

NWInstance.getStartProfilePath(true)

TRACE 2007-11-23 16:56:02.161

NWInstance.getStartProfileName()

TRACE 2007-11-23 16:56:02.161

NWInstance.getStartProfileName() done: CE1_SCS01_AGRD50051628A

TRACE 2007-11-23 16:56:02.161

NWInstance.getDirProfile()

TRACE 2007-11-23 16:56:02.161

NW.getDirProfile(false)

TRACE 2007-11-23 16:56:02.161

NW.getDirProfile() done: C:/usr/sap/CE1/SYS/profile

TRACE 2007-11-23 16:56:02.161

NWInstance.getDirProfile() done: C:/usr/sap/CE1/SYS/profile

TRACE 2007-11-23 16:56:02.176

NWInstance.getStartProfilePath() done: C:/usr/sap/CE1/SYS/profile/CE1_SCS01_AGRD50051628A

TRACE 2007-11-23 16:56:02.176

NWProfiles(CE1.SCS01).getPersistentDefaultProfile()

TRACE 2007-11-23 16:56:02.176

NW.getPersistentDefaultProfile()

TRACE 2007-11-23 16:56:02.207

NW.isUnicode(true)

TRACE 2007-11-23 16:56:02.207

NW.isUnicode() done: true

TRACE 2007-11-23 16:56:02.207

NW.getPersistentDefaultProfile() done

TRACE 2007-11-23 16:56:02.207

NWProfiles(CE1.SCS01).getPersistentDefaultProfile() done

TRACE 2007-11-23 16:56:02.207

NWProfiles(CE1.SCS01)._getPersistentProfile(INSTANCE) done

TRACE 2007-11-23 16:56:02.254

NWInstance.isAlwaysUnicode()

TRACE 2007-11-23 16:56:02.254

NWInstance.isAlwaysUnicode(SCS)

TRACE 2007-11-23 16:56:02.254

NWInstance.isAlwaysUnicode() done: true

TRACE 2007-11-23 16:56:02.254

NWInstance.isAlwaysUnicode() done: true

TRACE 2007-11-23 16:56:02.254

NWProfiles(CE1.SCS01)._getProfile(INSTANCE) done

TRACE 2007-11-23 16:56:02.254

NWProfiles(CE1.SCS01).getProfile() done

TRACE 2007-11-23 16:56:02.317

NWInstance.getSAPLocExeDir() done: C:/usr/sap/CE1/SYS/exe/uc/NTI386

TRACE 2007-11-23 16:56:02.317

NWInstanceInstall.createServiceWindows(): going to run <C:\usr\sap\CE1\SYS\exe\uc\NTI386\sapstartsrv.exe -stdin> with input <-r -q -p C:\usr\sap\CE1\SYS\profile\CE1_SCS01_AGRD50051628A -s CE1 -n 01 -U "NT Authority\LocalService" -P "XXXXXX" -e SAP_ALL\I047488>

TRACE 2007-11-23 16:56:02.317

lognode: undefined, append: false

INFO 2007-11-23 16:56:02.348 [synxcpath.cpp:815]

CSyPath::createFile() lib=syslib module=syslib

Creating file C:\ProgramFiles\sapinst_instdir\CE71_DEV_ADA\INSTALL\sapstartsrv.exe.log.

TRACE 2007-11-23 16:56:02.348 [synxcchapp.cpp:264]

CSyChildApplicationImpl::doStart() lib=syslib module=syslib

Going to call CreateProcess/CreateProcessAsUser for 'C:\usr\sap\CE1\SYS\exe\uc\NTI386\sapstartsrv.exe' now.

TRACE 2007-11-23 16:56:02.348 [synxcchapp.cpp:560]

CSyChildApplicationImpl::doStart() lib=syslib module=syslib

Trying to start C:\usr\sap\CE1\SYS\exe\uc\NTI386\sapstartsrv.exe using CreateProcess(NULL, <command line for executable C:\usr\sap\CE1\SYS\exe\uc\NTI386\sapstartsrv.exe, NULL, NULL, TRUE, 0x420, NULL, NULL, &StartupInfo, &ProcessInfo)

TRACE 2007-11-23 16:56:02.535 [synxcchapp.cpp:638]

CSyChildApplicationImpl::doStart() lib=syslib module=syslib

A child process has been started. Pid = 2480. Executable name: C:\usr\sap\CE1\SYS\exe\uc\NTI386\sapstartsrv.exe

INFO 2007-11-23 16:56:02.535

CJSlibModule::writeInfo_impl()

Output of C:\usr\sap\CE1\SYS\exe\uc\NTI386\sapstartsrv.exe -stdin is written to the logfile sapstartsrv.exe.log.

TRACE 2007-11-23 16:56:45.170 [synxcpipe.cpp:195]

CSyStdOutErrPipe::onUnderflow(void * buf, int maxBytes, int timeout)

lib=syslib module=syslib

Syslib info about system call. OS message 109 (The pipe has been ended.

) after execution of system call 'ReadFile' with parameter ((read end of child process output pipe)), line (403) in file (synxcpipe.cpp).

WARNING 2007-11-23 16:56:45.170

CJSlibModule::writeWarning_impl()

Execution of the command "C:\usr\sap\CE1\SYS\exe\uc\NTI386\sapstartsrv.exe -stdin" finished with return code -1. Output:

Service not started within 40 seconds.

TRACE 2007-11-23 16:56:45.170

NWInstance.getSAPLocExeDir()

TRACE 2007-11-23 16:56:45.170

NWInstance.getProfiles()

TRACE 2007-11-23 16:56:45.170

NWInstance.getProfiles(): profiles object exists

TRACE 2007-11-23 16:56:45.170

NWInstance.getProfiles() done

TRACE 2007-11-23 16:56:45.170

NWProfiles(CE1.SCS01).getProfile()

TRACE 2007-11-23 16:56:45.170

NWProfiles(CE1.SCS01)._getProfile(INSTANCE)

TRACE 2007-11-23 16:56:45.170

NWProfiles(CE1.SCS01).getPersistentDefaultProfile()

TRACE 2007-11-23 16:56:45.170

NW.getPersistentDefaultProfile()

TRACE 2007-11-23 16:56:45.186

NW.isUnicode(true)

TRACE 2007-11-23 16:56:45.186

NW.isUnicode() done: true

TRACE 2007-11-23 16:56:45.186

NW.getPersistentDefaultProfile() done

TRACE 2007-11-23 16:56:45.186

NWProfiles(CE1.SCS01).getPersistentDefaultProfile() done

TRACE 2007-11-23 16:56:45.201

NWProfiles(CE1.SCS01)._getPersistentProfile(INSTANCE)

TRACE 2007-11-23 16:56:45.217

NWProfiles(CE1.SCS01).getPersistentDefaultProfile()

TRACE 2007-11-23 16:56:45.217

NW.getPersistentDefaultProfile()

TRACE 2007-11-23 16:56:45.232

NW.isUnicode(true)

TRACE 2007-11-23 16:56:45.232

NW.isUnicode() done: true

TRACE 2007-11-23 16:56:45.232

NW.getPersistentDefaultProfile() done

TRACE 2007-11-23 16:56:45.232

NWProfiles(CE1.SCS01).getPersistentDefaultProfile() done

TRACE 2007-11-23 16:56:45.232

NWProfiles(CE1.SCS01)._getPersistentProfile(INSTANCE) done

TRACE 2007-11-23 16:56:45.264

NWInstance.isAlwaysUnicode()

TRACE 2007-11-23 16:56:45.264

NWInstance.isAlwaysUnicode(SCS)

TRACE 2007-11-23 16:56:45.264

NWInstance.isAlwaysUnicode() done: true

TRACE 2007-11-23 16:56:45.264

NWInstance.isAlwaysUnicode() done: true

TRACE 2007-11-23 16:56:45.264

NWProfiles(CE1.SCS01)._getProfile(INSTANCE) done

TRACE 2007-11-23 16:56:45.264

NWProfiles(CE1.SCS01).getProfile() done

TRACE 2007-11-23 16:56:45.326

NWInstance.getSAPLocExeDir() done: C:/usr/sap/CE1/SYS/exe/uc/NTI386

WARNING[E] 2007-11-23 16:56:45.326

CJSlibModule::writeError_impl()

MOS-01011 'C:/usr/sap/CE1/SYS/exe/uc/NTI386/sapstartsrv.exe' returned with '-1'.

TRACE 2007-11-23 16:56:45.326 [iaxxejsbas.hpp:408]

handleException<ESAPinstJSError>()

Converting exception into JS Exception EJSException.

TRACE 2007-11-23 16:56:45.326

Function setMessageIdOfExceptionMessage: osmod.applicationReturn

WARNING[E] 2007-11-23 16:56:45.326

CJSlibModule::writeError_impl()

MOS-01011 'C:/usr/sap/CE1/SYS/exe/uc/NTI386/sapstartsrv.exe' returned with '-1'.

TRACE 2007-11-23 16:56:45.326 [iaxxejsbas.hpp:483]

EJS_Base::dispatchFunctionCall()

JS Callback has thrown unknown exception. Rethrowing.

ERROR 2007-11-23 16:56:45.357 [sixxcstepexecute.cpp:891]

FCO-00011 The step createService with step key |CE_DevSystem_App|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_Instance|ind|ind|ind|ind|1|0|createService was executed with status ERROR .

TRACE 2007-11-23 16:56:45.373 [iaxxgenimp.cpp:761]

CGuiEngineImp::showMessageBox

<html> <head> </head> <body> <p> An error occurred while processing service SAP NetWeaver CE Developer Edition > SAP NetWeaver CE Development System. You may now </p> <ul> <li> choose <i>Retry</i> to repeat the current step. </li> <li> choose <i>View Log</i> to get more information about the error. </li> <li> stop the task and continue with it later. </li> </ul> <p> Log files are written to C:\Program Files/sapinst_instdir/CE71_DEV_ADA/INSTALL. </p> </body></html>

TRACE 2007-11-23 16:56:45.373 [iaxxgenimp.cpp:1257]

CGuiEngineImp::acceptAnswerForBlockingRequest

waiting for an answer from gui

INFO 2007-11-23 17:15:43.180 [sixxcstepexecute.cpp:936]

An error occured and the user decided to retry the current step: "|CE_DevSystem_App|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_Instance|ind|ind|ind|ind|1|0|createService".

INFO 2007-11-23 17:15:43.196 [synxccuren.cpp:1016]

CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(const CSyPath & C:/Program Files/sapinst_instdir/CE71_DEV_ADA/INSTALL)

lib=syslib module=syslib

Working directory changed to C:/Program Files/sapinst_instdir/CE71_DEV_ADA/INSTALL.

TRACE 2007-11-23 17:15:43.227 [syxxcfile.cpp:130]

CSyFileImpl::decideIfMoveCopyNode(const CopyMoveDestinationInfo & , ISyNode::CopyMoveMode_t 0x3, PSyNode &) const

lib=syslib module=syslib

Target node does not exists and (mode & ISyNode::MISSING) ==> I will copy/move.

TRACE 2007-11-23 17:15:43.243 [syxxcnode.cpp:441]

CSyNodeImpl::move(const CSyPath & C:/Program Files/sapinst_instdir/CE71_DEV_ADA/INSTALL/stepLogMessages.1.xml, ISyNode::CopyMoveMode_t 0x3)

lib=syslib module=syslib

Moved C:/Program Files/sapinst_instdir/CE71_DEV_ADA/INSTALL/stepLogMessages.xml to C:/Program Files/sapinst_instdir/CE71_DEV_ADA/INSTALL/stepLogMessages.1.xml

TRACE 2007-11-23 17:15:43.243 [sixxcstepexecute.cpp:795]

Execution of preprocess block of |CE_DevSystem_App|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_Instance|ind|ind|ind|ind|1|0|createService returns TRUE.

TRACE 2007-11-23 17:15:43.258

Instantiating new NWUsageTypeBasic

TRACE 2007-11-23 17:15:43.258

NWUsageTypeBasic() done

TRACE 2007-11-23 17:15:43.258

Call block:NW_Instance_ind_ind_ind_ind

function:NW_Instance_ind_ind_ind_ind_SubComponentContainer_createService

is validator: false

TRACE 2007-11-23 17:15:43.274

NWInstance.byNumber(01, AGRD50051628A)

TRACE 2007-11-23 17:15:43.274

NWInstanceInstall.find(

function (instance) {

return instance.getNumber() == number && instance.getHostName().equals(host);

}

)

TRACE 2007-11-23 17:15:43.274

NWOption(collected).value()

TRACE 2007-11-23 17:15:43.274

NWOption(collected).value() done: true

TRACE 2007-11-23 17:15:43.274

NWInstanceInstall._fromRow()

TRACE 2007-11-23 17:15:43.274

NWDialogInstanceInstall()

TRACE 2007-11-23 17:15:43.274

NWJavaInstanceInstall()

TRACE 2007-11-23 17:15:43.274

NWJavaInstanceInstall() done

TRACE 2007-11-23 17:15:43.274

NWDialogInstance()

TRACE 2007-11-23 17:15:43.274

NWJavaInstance()

TRACE 2007-11-23 17:15:43.274

NWInstance(CE1/J00/AGRD50051628A)

TRACE 2007-11-23 17:15:43.274

NWInstance(CE1/J00/AGRD50051628A) done

TRACE 2007-11-23 17:15:43.274

NWJavaInstance() done

TRACE 2007-11-23 17:15:43.274

NWDialogInstance() done

TRACE 2007-11-23 17:15:43.274

NWInstanceInstall()

TRACE 2007-11-23 17:15:43.274

NWInstanceInstall() done

TRACE 2007-11-23 17:15:43.274

NWDialogInstanceInstall() done

TRACE 2007-11-23 17:15:43.274

NWInstanceInstall._fromRow() done

TRACE 2007-11-23 17:15:43.274

NWInstanceInstall._fromRow()

TRACE 2007-11-23 17:15:43.274

NWSCSInstanceInstall()

TRACE 2007-11-23 17:15:43.274

NWSCSInstance()

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi manish,

Even i have tried this installation.But,i did not face any problem as such as you mentioned here.

BUt my combination was windows 2003/Maxdb.

But,i did hear,that there are some problems with XP machines.

Only solution,remove all older CE instances,and also remove older MAXDB traces.

I guess,MAXDB installation will be done as a part of CE installation.So,you need not re-do it again.

I guess,you are getting problem at the step" Install instnace basics"

Try the same with other OS,so that you can confirm with the issue.....

will send you the screen shots through mail.

reward points if helpful.............

Usharani

Answers (4)

Answers (4)

0 Kudos

Hi Manish,

can you please check in Event Viewer for any error messages, which seem related to the problem. Check especially in Application and System area.

Best regards,

Andrey

manish_sethi
Participant
0 Kudos

Can't find anything substantial.

Manish

Oliver5
Advisor
Advisor
0 Kudos

Do you have XP professional?

Netweaver needs the advanced XP user management.

Make sure the service exists and start it manually from services.

try to start in command line: "C:\usr\sap\CE1\SYS\exe\uc\NTI386\sapstartsrv.exe -stdin"

make sure database CE1 is started.

manish_sethi
Participant
0 Kudos

Hi,

Thanks for the reply.

I am using Windows XP Pro.

I am not able to start sapstartsrv

using command line: "C:\usr\sap\CE1\SYS\exe\uc\NTI386\sapstartsrv.exe -stdin"

as I am not sure about the parameters especially "NR".

And when I give a value "00" for NR and try to start the service its says "Service not started" and then "Service trying to be installed is marked for deletion"

Can you please provide me the exact proecdure and parameters for the same.

I have checked that the services SAPCE1_01, MaxDB : CE1, XServer and SAPDB WWW are started.

The service sapstartsrv.exe is not seen along with these services but it can be seen runnig using the Task Manager.

Manish

Oliver5
Advisor
Advisor
0 Kudos

again, to be sure: Do you have to login into your Windows XP Pro with user AND password?

Otherwise installation of service cannot be done by SAP Inst, we dont support XP Pro with simple authentication due to my knowledge.

WRT to the services. Did you have an old CE system installed before? Service creation step in the above logfile failed.

Best is to deinstall everything completely, manually remove all services and SAPCE1 entries in the registry and install new.

For testing you can try to create services manually:

Instance 00:

sc create SAPCE1_00 binPath= "C:\usr\sap\CE1\SYS\exe\uc\NTI386\sapstartsrv.exe pf=C:/usr/sap/CE1/SYS/profile/CE1_SCS00_xxxxx" start= auto obj= "NT AUTHORITY\LocalService" password= abcd1234

Instance 01:

sc create SAPCE1_01 binPath= "C:\usr\sap\CE1\SYS\exe\uc\NTI386\sapstartsrv.exe pf=C:/usr/sap/CE1/SYS/profile/CE1_J01_xxxxxx" start= auto obj= "NT AUTHORITY\LocalService" password= abcd1234

manish_sethi
Participant
0 Kudos

Hi Oliver,

Thanks for the reply!

I have login into the system, using User Id and Password.

I have tried unsinstalling everything but the result remains the same.

Previously only one service SAPCE_01 was showing up in the services explorer. But when I tried the

Instance 00:

sc create SAPRKT_00 binPath= "C:\usr\sap\RKT\SYS\exe\uc\NTI386\sapstartsrv.exe pf=C:/usr/sap/RKT/SYS/profile/CE1_SCS00_xxxxx" start= auto obj= "NT AUTHORITY\LocalService" password= abcd1234

Instance 01:

another service SAPCE1_00 was created. But when I tried to retry the instlattio, the installation again stopped at the point while starting the service and when I tried to retry it terminted with the following error.

Please guide.

sapinst.exe - Application Error

-


The instruction at "0x00cbf040" referenced memory at "0x0072006d". The memory could not be "read".

Click on OK to terminate the program

Click on CANCEL to debug the program

Selfextractor error

-


iaextract.c:888: child has signaled an exec error. Keeping directory C:/DOCUME1/I047488/LOCALS1/Temp/sapinst_exe.1448.1196681060

-


OK

Manish

Oliver5
Advisor
Advisor
0 Kudos

Hi,

please note, I changed the service SID to CE1 (was an old example with SID "RKT").

Anyway. The service has to be deinstalled, so SAPInst can install a new one. If you are able to create a service and you are ADMINISTRATOR , I dont know what the problem is, and why the installation stops here. you should try another SID like "CE2" and if it does not work then, you have some problem in your windows.

Former Member
0 Kudos

>

>

> Selfextractor error

> -


> iaextract.c:888: child has signaled an exec error. Keeping directory C:/DOCUME1/I047488/LOCALS1/Temp/sapinst_exe.1448.1196681060

>

> -


Hello,

i have the same error. We create a new Windows 2003 Server, but the error still exist. Do you found a solution?

Best regards,

Patrick

Oliver5
Advisor
Advisor
0 Kudos

Sorry,

this is a little bit tricky via forum. Could be anything or nothing.So I need the sapinst_dev.log

I assume an XP Administrator error. Are you logged in as Admin?

Please read also this suggestion first:

[|]

manish_sethi
Participant
0 Kudos

Hi All,

Thanks Everyone for your solutions!

I have found out the exact reason behind this problem. In this case at the 25 th Step the installer tries to ping to an unknown host , in ideal condiitons the control should return immeditely so that the installation can proceed , but due to some issue with the DNS server it was taking some time and thats why the installation was aborted. So you can set the System variable "NODNSSAPTRANSHOST = 1" to bypass your DNS settings.

Manish

Former Member
0 Kudos

>

> Sorry,

> this is a little bit tricky via forum. Could be anything or nothing.So I need the sapinst_dev.log

>

> I assume an XP Administrator error. Are you logged in as Admin?

> Please read also this suggestion first:

> [|]

Hi Oliver,

thanks to the link! The changes in the control.xml files solves my issue. Now i have it running :-).

Best regards,

Patrick

http://www.mindsquare.de

Oliver5
Advisor
Advisor
0 Kudos

great, please mark as solved. I cannot do this as moderator.

Vlado
Advisor
Advisor
0 Kudos

Oliver, I'm afraid Patrick cannot either as he's not the author of the thread.

I'm not moderator in this forum too, but you can ask somebody from [here|https://wiki.sdn.sap.com/wiki/display/Community/Forum+Moderators].

pankaj_bisht
Contributor
0 Kudos

Hi Manish,

i never faced any problem like this while installing CE SP3.

i have installed it for my colleagues also.

regarding the SapStartSrv.exe i need to check.

regards

Pankaj

pankaj_bisht
Contributor
0 Kudos

Hi Manish,

Can you check that you fully uninstall MaxDB for the installation to work properly.I have installed CE SP3 on Windows XP in my system and i did not get this dump.

Regards

Pankaj

manish_sethi
Participant
0 Kudos

Hi Pankaj,

The MaxDB was installed during the installation only. The problem here is some related to the creation and startup of sapstartsrv.exe.

Did you face any problem while installing CE 7.1.

Can you tell me any steps through which I can change the status of SapStartSrv.exe service from Error to OK as the service is already up and running.

Manish