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SCOT/RSCONN01 transmitted 2 days to receive at MS Outlook

We use SCOT or program RSCONN01 to transmit the Workflow notification to MS Outllok email address, out of 10 users, 8 users got the email after a couple of minutes. 2 users receive the email notification after 2 days, any one encounter this issue before and how you resolve it?

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