SCOT/RSCONN01 transmitted 2 days to receive at MS Outlook

[ericsj]

We use SCOT or program RSCONN01 to transmit the Workflow notification to MS Outllok email address, out of 10 users, 8 users got the email after a couple of minutes. 2 users receive the email notification after 2 days, any one encounter this issue before and how you resolve it?

[Former Member · Accepted solution]

Hi Eric

Did you check with the exchange guys? They may have some rules set up, over here not so long ago they had a rule to block mass mails from user WF-BATCH! - so worth a try....

Good Luck

Ravi

[former_member184495]

Hi EH,

as you mentioned out of 10, 8 of them received it in 2 mins,

which means your SCOT settings are proper.

Check the background jobs that you might have scheduled to send notifications to Outlook.

Check whether the job is getting killed, or probably its going in queue as other jobs may be set high priority.

Hope it helps,

Aditya