not receving Email from auto reaction method??

[Former Member]

Hi guys,

I am not getting any email from auto reaction method. plz help.

Thanks,

[Former Member · Accepted solution]

Now that is showing yellow in rz20 but not email yet. I have one qeustion, under the properties and methods, what comparison value mean?

there are 6 values.

1. Last reported value

2. Averave in the last hour

3. Average in the last quater of an hour

4. smoothing over last 1 min.

5. smoothing over last 5 min.

6. smoothing over last 15 min..

mine set to number 6.

Thanks,

[Former Member · Accepted solution]

Mine is also 15 and it works fine. For trouble shooting auto reaction check note 939616

Thanks

Prince Jose

[Former Member]

Hey prince,

It was a good note. 939616

Thanks man!!

[Former Member]

I did, I have deleted all zmethods. I dont understand why...

Any idea?

[Former Member]

HI prince,

One more strange thing i found. when I go to sost, emails are waiting there. so the latest one was 12:58 PST. but when I clicked to display, It showing on top " on 11/28/2007 03:57:04. is that mean I am getting emails which I should have recieved at that time morning?

Thanks,

[Former Member]

Hi David Hill & Prince,

I have deleted everything from rz20, deleted zsets, and from rz21, deleted zmethods. I have cancelled jobs related to ccms. but now, every minute, I am receiving emails. how to stop them?

Plz help!

Thaks,

[Former Member]

try to delete the auto-reaction assignment from RZ21

thanks

Prince Jose

[Former Member]

Hi David Hill & Prince,

David, Thanks for helping. I had checked " Only incentral system, triggered by CCMS agent" but It didnt work. Yesterday, when I was about to leave from work, I changed to "Periodically in backgound process (as job)" and I got emails from solman. but again, I dont understadn one thing. Why emails started comming so late? It started this morning at 3. am.

Prince & David Hill,

Any idea why I got email so late and when I got, it was like 500 emails because I changed my treshold to very low.

Thanks,

[Former Member]

Hi prince,

Nothing yet lol... My sendmail job runs every 3min... I have set some threshold values very low like if cpu utilization is 8% send yellow. infact my utilization is more/less than 8-9 %.. I just changed it again. let c if i get any emails..

THanks,

[Former Member]

Hi Prince,

Question for you?... Do I need to setup SCOT in satellite system too? It is configured in SOLMAN with periodic job.....

Thanks,

[Former Member]

For Central auto reaction to work ( send mail) , you have to configure SCOT in SOLMAN , it is not required to configure in satellite system .. Do you see anything in SOST of Solman ?

Thanks

Prince Jose

Message was edited by:

Prince Jose

[Former Member]

HI Prince,

Thanks for your response. Yes the dispatching is active and run in bg every 20 mins. I dont nkow what else could it be. I am working on it playing with values as you said threshld values. I was thinking the samething. But i have changed and it's been I think more than 10 minz, and I have changed to very stupid low values so I can get emails. No emails yet. Should I wait for the job to run? is that job collects all alerts and sends to us?

Thanks,

[Former Member]

HI prince,

Under methods Tab,

Data collection method: CCMS_Cpu_collect_c

Auto-reaction method: Z_SENDMAIL

Analysis method: CCMS_OS_Analyze

Thanks,

I hope you can catch my wrong work.

[Former Member]

Ok so the auto reaction is on , in this case depending on the thrshold you should receive mail from Solman.

so you copied method CCMS_OnAlert_Email_V2_Central or CCMS_OnAlert_Email to Z_SENDMAIL ?

have you checked /people/federico.babelis2/blog/2006/05/03/solution-manager-cen-and-alerting-configuration-guide-for-dummies ?

also the activate the background dispatching ?

Thanks

prince jose

[Former Member]

Hi Prince,

When I go to RZ20, chose my zset, satellite system. Expend other objects, view >> method allocation. It shows zmethod.

Also when I go to view>> status autoreaction, It shows checked.

This what it looks like for perticularly CPU.

<b>CPU_Utilization</b> <b>Z_METHOD</b> <b>[Central Authoreaction]</b> <b>CHECKED</b> <b>READY</b> <b> (00/00/0000 , 00:00:000)</b>

Does it look right? or somthng wrong?

Thanks,

I appreciate your help!!

[Former Member]

I didnt understand this , just select the CPU_Utilization and click on properties button ( <shift+F7> and look under method

Thanks

Prince Jose

[Former Member]

Hi,

Thanks for your reply. I already had posts out there. anyways, here is the problem. I have configured ccms agent in satellite system ( ECC6) where in solution manager, is sees agent registered perfectly fine. I have check (rz21). Also, when I went to rz20, I have created my own Z. monitor set and I chose satellite system ecc system. then one of the monitoring, "dialog" i check marked and clicked properties to assign method. I have assign Zmethod.

little informatino about how I have created zmethod.

I went rz21, under method, clicked display..... Chose CCMS_OnAlert_Email and I copied and named it to Z..... after that, DOUBLE CLICK, on

control tab, checked the first one" Periodicly dialog."

Parameter tab: Sender: my own user which also exists in 000 cl..

RECIPIENT-TYPEID - U and sent to my address.

so basically, when I go to rz20, I see there many reds in ecc systems but never got an email. I have email setup in solution manager.

I would appreicate your answer.

Thanks,

[Former Member]

Afi,

Check the following link and make sure you did all the setting

/people/federico.babelis2/blog/2006/05/03/solution-manager-cen-and-alerting-configuration-guide-for-dummies

/people/federico.babelis2/blog/2006/04/26/ccms-rule-based-monitors-configuration-guide-for-dummies

In RZ20 you have to assign autoreaction for every MTE that you want to monitor.

eg : If you want to minitor the CPU utilization of your satellite system ( assumeing you did assign the auto reaction for this in solution manager , RZ21 -->Technical Infrastructure --> Configure central system --> Assign Centrtal auto reactions --> from the screen select , system id ( satellite system id ) --> MTE Class ( here CPU_Utilization) --> Define central auto reaction ( select zmethod ) --> click on Assign central auto reaction )

RZ20 --> your minitor set --> select the system ( satellite) --> <SID>\<hostname>_SID_XX ( something like this dont remember ) --> OperatingSystem --> CPU --> select CPU_Utilization and Clik properties --> Make sure you see the auto reaction ( your case zmethod) under Method --> Auto-reaction method . If auto reaction isnt defiened for the MTE class it dosent send any mail.

Also check SCOT/SOST and see whether alert mail shows there , if yes then its a problem with mail cnfiguration

Thanks

Prince Jose

[Former Member]

Hi Afi,

If you haven't already done so change the Control tab to "Only in central system, triggered by CCMS agents".

Make sure you have selected "Auto reaction method" on the Release tab.

[raguraman_c]

How come we know why you are not getting the email, unless you point some error/scenario or atleast wht you have done. There could be 'n' reasons for not getting mail.

Please explain so that you could get positive responses immediately. I could see you as an active member of SDN.

Feel free to revert back.

--Ragu