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install error for rhel 5 The step createJSF with step key

Former Member
0 Kudos

Hi,

I have a prob while installting SAP nw04s on RHEL 5 i have j2sdk 1.4.2_14. Got the error at step "creating java users". can any one help me...

CJSlibModule::writeInfo_impl()

Output of /usr/sap/DEV/DVEBMGS00/exe/jlaunch UserCheck.jlaunch com.sap.security.tools.UserCheck /tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/install/lib:/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/install/sharedlib:/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/install -c sysnr=00 -c ashost=sonylinux -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -message_file UserCheck.message is written to the logfile /tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/UserCheck.log.

INFO 2009-11-26 11:51:53 [syxxccuren.cpp:105]

CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)

Working directory changed to /tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS.

WARNING 2009-11-26 11:51:56

CJSlibModule::writeWarning_impl()

Execution of the command "/usr/sap/DEV/DVEBMGS00/exe/jlaunch UserCheck.jlaunch com.sap.security.tools.UserCheck /tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/install/lib:/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/install/sharedlib:/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/install -c sysnr=00 -c ashost=sonylinux -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -message_file UserCheck.message" finished with return code 2. Output:

java.lang.ClassNotFoundException: com.sap.security.tools.UserCheck

at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:691)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:600)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:578)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:79)

INFO 2009-11-26 11:51:56 [syuxcfile.cpp:280]

CSyFileImpl::remove()

Removing file /tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/dev_UserCheck.

INFO 2009-11-26 11:51:56 [syuxcfile.cpp:280]

CSyFileImpl::remove()

Removing file /tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/dev_UserCheck.clone.

ERROR 2009-11-26 11:51:56

CJSlibModule::writeError_impl()

CJS-30196

ERROR 2009-11-26 11:51:56

FCO-00011 The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF was executed with status ERROR .

Accepted Solutions (0)

Answers (2)

Answers (2)

0 Kudos

I reinstalled using j2sdk version j2sdk 1.4.2_12. installation completed successfully.

Shafiq

Former Member
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Hello,

I have a prob while installing SAP SOLUTION MANAGER 7.0 on i have j2sdk-1_4_2_17-windows-amd64. Got the error at step "creating java users". can any one help me...

More Details:

Windows server 2008 R2 standard SP1 x64bit

MS SQL Server 2008 R2 SP1

Ram 8Gb

Virtual 25gb

INSTALLATION LOG:

INFO 2013-04-15 12:38:56.886

Creating file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\x.

INFO 2013-04-15 12:38:56.886

Removing file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\x.

INFO 2013-04-15 12:38:59.802

Creating file C:\Program Files\sapinst_instdir\x.

INFO 2013-04-15 12:38:59.803

Removing file C:\Program Files\sapinst_instdir\x.

INFO 2013-04-15 12:39:01.796

Copied file 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS/statistic.12.xml'.

INFO 2013-04-15 12:39:03.028

Copied file 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS/statistic.13.xml'.

WARNING 2013-04-15 12:39:09.366

Unable to get information about path \\LABEL.ASC\ using GetVolumeInformation. Operating system error message: The specified path is invalid.

INFO 2013-04-15 12:39:14.169

Copied file 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS/inifile.5.xml'.

INFO 2013-04-15 12:39:14.537

Execute step

Component  W2K_ServicePack_Check|ind|ind|ind|ind

Preprocess  of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|W2K_ServicePack_Check|ind|ind|ind|ind|2|0

INFO 2013-04-15 12:39:25.434

Copied file 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS/keydb.xml' to 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS/keydb.5.xml'.

INFO 2013-04-15 12:39:25.557

Copied file 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS/statistic.14.xml'.

INFO 2013-04-15 12:39:25.648

Execute step createJSF of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0

INFO 2013-04-15 12:39:26.072

Removing file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\UserCheck.jlaunch.

INFO 2013-04-15 12:39:26.074

Creating file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\UserCheck.jlaunch.

INFO 2013-04-15 12:39:26.086

Creating file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\UserCheck.log.

INFO 2013-04-15 12:39:26.133

Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS.

INFO 2013-04-15 12:39:26.140

Output of E:\usr\sap\SM7\DVEBMGS00\exe\jlaunch.exe UserCheck.jlaunch com.sap.security.tools.UserCheck "C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\install\lib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\install\sharedlib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\install" -c sysnr=00 -c ashost=mouribasis -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file UserCheck.message is written to the logfile C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS/UserCheck.log.

WARNING 2013-04-15 12:39:28.830

Execution of the command "E:\usr\sap\SM7\DVEBMGS00\exe\jlaunch.exe UserCheck.jlaunch com.sap.security.tools.UserCheck "C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\install\lib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\install\sharedlib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\install" -c sysnr=00 -c ashost=mouribasis -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file UserCheck.message" finished with return code -3. Output:

Usage : E:\usr\sap\SM7\DVEBMGS00\exe\jlaunch.exe [-options] <arg0> <arg1> ... <argn>

Launch the specified java program

INFO 2013-04-15 12:39:28.836

Removing file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\dev_UserCheck.

ERROR 2013-04-15 12:39:28.845

CJS-30197  . DIAGNOSIS: For more details see output of log file:

ERROR 2013-04-15 12:39:28.880

FCO-00011  The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF was executed with status ERROR ( Last error reported by the step :. DIAGNOSIS: For more details see output of log file:).

PLS HELP ME

Regards

Srinivaas T

markus_doehr2
Active Contributor
0 Kudos

Are you on 64bit? If yes, then you need to use the IBM JDK.

--

Markus

Former Member
0 Kudos

No it is 32bit

markus_doehr2
Active Contributor
0 Kudos

Apparently something is missing...

Can you do the steps outlined in this thread:

Something was not un-cared...

--

Markus

Former Member
0 Kudos

hi markus,

I tried but not working..with the above link

Former Member
0 Kudos

how can i download IBM JDK 1.4.2 sr8. can you help me where can i find it? is it free downlaod

markus_doehr2
Active Contributor
0 Kudos

Since you're on 32bit this won't help - or did you try to install the 32bit Java engine on 64bit OS? What is the output of

uname -a

Note 861215 - Recommended Settings for the Linux on AMD64/EM64T JVM

describes how to get the IBM JDK.

--

Markus

Former Member
0 Kudos

i have 32 bit system not 64bit

markus_doehr2
Active Contributor
0 Kudos

The IBM JDK works only on 64bit so won't work if you install it.

--

Markus

hannes_kuehnemund
Active Contributor
0 Kudos

Dear surya,

have you tried the following?

/path/to/SAPCAR -xf /NW/java/DVD/J2EE_OSINDEP/J2EE-INST/J2EEINSTALL.SAR -R /tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/install

and restart the installation again? You have to re-extract J2EEINSTALL.SAR into the install directory, not the base installation folder...

Thanks,

Hannes

Former Member
0 Kudos

hi hannes,

thanks for reply.I tried with SAPCAR -xvf of NW/java/DVD/J2EE_OSINDEP/J2EE-INST/J2EEINSTALL.SAR and owerwrite files in /tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/install but didnt work.

And also Already i can see those files in that folder.

Former Member
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Hi,

Kindly check the JAVA Enviorment Variable.

Thanks and Regards,

Kamal Kishore

Former Member
0 Kudos

HI kamal,

I used only the Environment variables like

export JAVA_HOME=/opt/j2sdk1.4.2_14

export PATH=$JAVA_HOME/bin:$PATH

and installing SAP with root users do i need to set any other environment variables please helpme.

Former Member
0 Kudos

Hi Surya,

Are you trying to install SAP thry direct consol or via VNC.

If you are using VNC than inplace of VNC try to install directly fro GUI Interface.

Please reverty me about the status.

Thanks and Regards,

Kamal Kishore

Former Member
0 Kudos

No kamal, i am installating it directly from root GUI user only

Former Member
0 Kudos

Hi Surya,

Pleaes use the IBM Java version. as follows

IBMJava2-AMD64-142-SDK-1.4.2-9.0.x86_64.rpm

Also download the following zip from SAP

unrestrict142.zip

cp unrestrict142.zip /opt/IBMJava2-amd64-142/lib/

Set the following env in .bash_profile

JAVA_HOME=/opt/IBMJava2-amd64-142 export JAVA_HOME

SAPINST_JRE_HOME=/opt/IBMJava2-amd64-142 export SAPINST_JRE_HOME

CPIC_MAX_CONV=500 export CPIC_MAX_CONV

This will resolve yoru problme.

Thanks and Regards,

Kamal Kishore

Former Member
0 Kudos

Hi,

Kamal, that's ok for 64bit, but seems it's a 32bit installation. No IBM-JDK needed.

Surya,

This issue is with the SAPJSF user creation... like in older Sap versions, I would try to:

- Manually create it from Abap (logon with the DDIC user), as Type: <b>Communication User</b>, and Role <b>SAP_BC_JSF_COMMUNICATION_RO</b>

or (from Note 492208):

1.- Call transaction SE37.

2.- Enter the function module PRGN_J2EE_CREATE_SERVICE_USER.

3.- Choose Single Test (F8).

4.- Specify the import parameter IF_PASSWORD. (the password you have entered at sapinst).

5.- Choose Execute.

Then, Retry to continue with the installation, and let us know if this solve your error!

Best Regards,

JC Llanes.

Former Member
0 Kudos

Thanks for your suggestion Juan but this doesnt help me getting the same error.

Former Member
0 Kudos

Hi Surya,

...and maybe your JDK version?

I've never installed with this revision (14). There are some issues reported with it (note 716604).

With 1.4.2_12 I've always installed without this kind of errors.

Best Regards,

JC Llanes.

Former Member
0 Kudos

HI,

I even try with this installation steps using j2sdk 1.4.2_14 please help whether i did any mistake i follwed these steps from Root user.

1) In .bash_profile

JAVA_HOME=/opt/j2sdk1.4.2_12

export JAVA_HOME

PATH=$JAVA_HOME/bin:$PATH:$HOME/bin:/sbin

export PATH

2)vi /etc/hosts

10.0.0.1 hostname.dev.com hostname

3)chmod 777 -R InstallationMaster/

4)rpm -ivh saplocales-2.5-1.i386.rpm

5)sysctl file i added and activated

  1. SAP settings

kernel.msgmni=1024

kernel.sem=1250 256000 100 1024

vm.max_map_count=300000

Activate these settings with the command "sysctl -p".

6)/etc/security/limits.conf with lines similar to these:

@sapsys hard nofile 32800

@sapsys soft nofile 32800

@dba hard nofile 32800

@dba soft nofile 32800

7)./sapinst

8)in the middle i logut and login as orasid and ./RUNINSTALL and install Oracle

9)then start ./sapinst and continue old installation after the ABAP installation i can see this error at create java users.

Can u suggest me wheter i am making any mistakes in these steps and did i forget any thing?

Former Member
0 Kudos

and i even tried j2sdk 1.4.2_12 version but i changed it from j2sdk1.4.2_14 in the middle of installation and retry the error step