SNP Optimizer generates infinite number of planned orders
Dear SNP Optimizer experts,
just now we had the sitation that the SNP Optimizer was the reason for a complete abend of our APO System. Sounds incredible? But it is unfortunately true. The situation was, that the optimizer didn't stop applying planned orders. After the planning run in the night we had 3 million of planned orders for one product and the optimizer was still going on. Reams of queue entries and critical disk space was the impact. The connected R/3 was affected by these millions of RFC's too.
The reason for this desaster was a master data error. Due to bad maintenance we had one ppm without resource consumption and without costs for production and storage.
The SAP support said it is a correct behaviour in this particular situation. No costs and resource consumption leads to infinite production.
But i'm thinking it is a counterproductive behaviour from the technical side and from the business side too. I'm curious about our opinion.