APP issue SOS
While runnning the APP sometimes in cheques payments although the payment document has been posted the check register is not getting updated. Sometimes out of 100 payments, some, say 10 cheque payments are not getting updated. As a result of this the payment extracted file which are uploaded on partner Bank sites for further process gets rejected and then you have to void all the cheques that have been updated in the payment run reverse all the payment documents rerun the entire process again and hope it will not repeat. The print out program does not work for updating the cheque register if any cheque have been updated in the payment run and throws errors saying payment docs already exist.
Would appreciate some help. Thanks in advance.