Hi All,problem in synchronizing toughbook

[Former Member]

Hi All,

Pls provide the solution for the problem when synchronizing toughbook .Its Urgent .

[Former Member · Accepted solution]

Hi,

what is your problem?

Is Toughbook not a normal Laptop device? So I do not really understand that issue without further details.

Regards,

Oliver

[Former Member · Accepted solution]

Hi ,

I am trying to synchronize with sap,getting error:

"sync.log,connection to server failed".

we are using OMC ToughBook panasonic cf 18 IP54 rated IP54, inbuilt GPRS tablet, Windows 2000 .

Please give the some cases why these error's will occur.

please give in detail ...

Thanks&Regards.

Bharat

[Former Member · Accepted solution]

'Hi Bharat,

well, can you connect to the NWA from the Toughbook? It could be that you have some settings on the Toughbook that avoid this.

First test: Connect via Ethernet in the internal Network. Then try to sync - is this working? Is the setting correct?

If this is ok, then check via GPRS - first to call the Webservers J2EE Main page, then the NWA and finally try to sync.

The problem: it has nothing to do with the Hardware as such I think - even a Toughbook is a normal Laptop. The problem seems to be in the Landscape. Your URL setting is not correct or there is a Firewall in between blocking the access to the Server - or you have not setup the Toughbook to alllow TCP/IP calls at all.

So this is the area you need to look at.

Hope this helps to give you a hint where to look at to solve the issue!

Regards,

Oliver