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Rule 168 unable to get superior

I am trying to activate a workflow but getting error . The technical log details shows that the superior(manager) cannot be resolved in rule 168 . while testing the rule 168 I can get the superior of person by passing

Extended object id = Position


object type = ‘S’

but when I try to find the superior by passing

Extended object id = SAP log on name


object type as ‘US’

I am unable to get the superior ..

Please advice what could be the cause of it . do we need to change some HR setting ie saving relation in some info type or some thing can be done in workflow to resolve it .

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