Rule 168 unable to get superior
I am trying to activate a workflow but getting error . The technical log details shows that the superior(manager) cannot be resolved in rule 168 . while testing the rule 168 I can get the superior of person by passing
Extended object id = Position
object type = S
but when I try to find the superior by passing
Extended object id = SAP log on name
object type as US
I am unable to get the superior ..
Please advice what could be the cause of it . do we need to change some HR setting ie saving relation in some info type or some thing can be done in workflow to resolve it .