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Using SAP integrated mail

In our company, we have two separate mail systems, one for internal mail, and one for external (SMTP) mail. 90% of corporate users have a SAP login, the total number is about 100, the volume is not high, the GUI is Windows SAP GUI.

I am evaluating a scenario with the internal mail operated through the SAP functions (Office Workplace), leaving the external mail on a separate system, or - perhaps - allowing SAP to send mail to external recipients through a SMTP gateway.

The usage of the SAP mail system could be:

- mail messages

- messages with linked SAP objects

- agenda and meeting management in future, integration with workflow.

In my view:


- decrease costs: I don't have to pay for maintenance of the internal mail system (hw/sw/support)

- better integration with SAP objects and SAP workflow

- I can (perhaps) use the same client also for sending external messages (in future also fax)

- less security concerns


- more space required on DB (but we have a low mail volume)

- the user interface maybe less appealing and integrated with the windows environment

I would like to share opinions and experiences on this.

I will post the same questions also in other forums that I believe relevant.

Thanks in advance for your thoughts.


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