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Problem displaying


I have this issue: In EP's Knowledge Management, when attempting to open OpenOffice documents with the extensions *.odt and *.swx files, I will get a pop-up message asking me "do you want to open or save this file". In ths window, the filename becomes <filename>.ZIP instead of <filename>.ODT or <filename>.SWX!

This does not happen to Microsoft Office documents, that is when clicking on Word or Powerpoint documents, they open correctly in the browser.

I encountered this issue in Knowledge Management running in both EP6SP2 and EP7 as well, so this does not seem to be a portal issue.

In addition, this seems to be afflicting PCs with Open Office installed. In PCs without this software, the pop-up window correctly recognises the files as *.odt or *.swx files.

The odd thing is once the so-called "zip" file is saved to the PC and renamed with ".odt" extension, the file can be opened correctly by Openoffice.

Any help is appreciated. Thank you!

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