Support desk error messages

[former_member206112]

Hi all,

I'm running the support desk tool and I get the following error:

Port '8003' of WAS Hostname (bwdev.*****.com:8003) is not identical with HTTP Port '8103' of WebAS ABAP system. HTTP Port of Message Server (profile parameter ms/http_port) is retrieved from ABAP system. Port '8003' is properly HTTP Port of Application Server.

Where can I configure the port 8103 WebAS ABAP system ?

Thanks,

Tomer.

[Former Member · Accepted solution]

Hi,

Solution: Change the port numbers in the portal system landscape configuration.

Steps to implement:

Open URL: http://****.com:50300/irj/portal

(the system no. in the example is 03, replace with your system no.)

Navigate to: 'System Administration' -> 'System Configuration'

Open the 'Portal Content' under the browse tab,

Open the 'systemlandscape' and double click on the 'SAP_BW' system,

you should get an edit pane on the right,

Edit the 'ITS Host Name' and correct the port number (ex. ****.com:8103)

perform the same correction for 'Web AS Host Name'

You can now rerun the 'Support desk tool' to test the results.

regards,

David.

[former_member182374]

Hi Tomer,

You need to distinguish between the port of the ABAP server (usually 80<Instance No.>) and Message server (usually 36<Instance No.>) .

For changing the port of the ABAP server:

TCode RZ10 --> extended maintenance --> rdisp/msserv (it could be numeric or sapms<SID> as long as sapms<SID> is listed on the server's services file.

For changing the port of the Message server:

TCode smicm -> Goto -> Services -> Select 'http' row -> Service -> Change and enter the port number...

Regards,

Omri