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print check problem

Hello all,

I have voided a check printed incorrectly without any confirmation. The current status of this check is then void - unconfirmed. Now, I cannot print any check using the same account in the voided check. The error message I get is :

"you cannot print checks while another user is acessing this checking account. [Message 854-35]"

Could someone help me please?

Former Member


try to do these following steps:

1. Click on Administration -> Setup -> Banking -> House Bank Accounts

2. Scroll to right hand side of screen for column Lock Checks Printing

3. Untick the box

let me know if problem still persists.


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