print check problem

[Former Member]

Hello all,

I have voided a check printed incorrectly without any confirmation. The current status of this check is then void - unconfirmed. Now, I cannot print any check using the same account in the voided check. The error message I get is :

"you cannot print checks while another user is acessing this checking account. [Message 854-35]"

Could someone help me please?

[former_member186095 · Accepted solution]

Hello,

try to do these following steps:

1. Click on Administration -> Setup -> Banking -> House Bank Accounts

2. Scroll to right hand side of screen for column Lock Checks Printing

3. Untick the box

let me know if problem still persists.

Rgds,

[Former Member · Accepted solution]

Wow, thank you guy. It works

[former_member186095 · Accepted solution]

Anytime. do not hesitate to come again if you have any other problem and give forum point according to your consideration to everybody who's answered your problem correctly.

Rgds,

http://tech.groups.yahoo.com/group/SBO_Knowledge_Village/

[Former Member · Accepted solution]

OK. You can count on me.

Best regards,