on 11-21-2007 2:29 PM
Hi there,
Could any one tell me what are the areas of the projects we have to concentrate for Support work...i mean when some taking over a support of project in which areas they have to concentrate...
anyone have Exp in support projects,could you please give some inputs.
Regards
Rao
first thing you should do in support is to get familiar with all the scenarios,go through all the functional and technical specs and then prepare a visio diagram for all the interfaces,this will help you sort out any issue that might come in.support projects require lots of reading rather than new development so i would say that get familiar with the scenarios as much as possible so that you understand them completely.
after that comes monitoring and troubleshooting for which other experts have mentioned the links
Thanx
Aamir
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HI,
For support activity:
Refer the XI troubleshooting guide this will help you.
SLD guide:
HTTP error debugging:
/people/krishna.moorthyp/blog/2006/07/23/http-errors-in-xi
Troubleshooting File-to-IDOC Scenario in XI.
/people/venugopalarao.immadisetty/blog/2007/01/24/troubleshooting-file-to-idoc-scenario-in-xi
troubleshooting SOAP:
/people/varadharajan.krishnasamy/blog/2007/01/09/troubleshooting-soap-message--xi
Proxy:
Debugging Inbound Proxy:
/people/stefan.grube/blog/2006/07/28/xi-debug-your-inbound-abap-proxy-implementation
SPROXY not working:
/people/vijaya.kumari2/blog/2006/01/26/how-do-you-activate-abap-proxies
Thanks and Regards,
Chiarag Gohil
Dear Rao,
We are dng the support for the project.
Now we are analyzing the error related with the scenario.
error can be of any type.
So you should have basic knowlege of XI
you should have the knowledge of intregration engine and adapter engine.
you should be able to test mapping.
you should be able to stop start the communicaton channel.
when ever you got some error try to find out it in trace.
there are some basic transactions
SXMB_MONI
SMQ1,SMQ2.SM58,SXMB_MONI_BPE,SXMB_IFR,SMICM,SM49,SXMB_ADM,
and many more...
you first go though all TIBIT series and basic of XML
do the exercises
you can find the all TBIT
This will assure that only one dialog process in the receiving system is consumed at a time.
TBIT40:
https://websmp109.sap-ag.de/~form/ehandler?_APP=00200682500000001337&_EVENT=DISPLAY&COURSE=TBIT40
TBIT41:
TBIT42:
TBIT43:
http://www50.sap.com/useducation/curriculum/course.asp?cid=60161651
TBIT44:
https://websmp102.sap-ag.de/~form/ehandler?_APP=00200682500000001337&_EVENT=DISPLAY&COURSE=TBIT44
**PS: rewards points if useful***
Regards,
Sumit Gupta
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Hi Rao,
The areas that you need to concentrate are follows
a) First try to learn End-End process of XI and how is works
b) Should have good knowledge on Intergration Server----
where you moniter the status of your messages
c) Mappings---- Should have knowlege on mappings because the sometimes the errors are related with mappings which you have slove or atleast you have fine the error
I can give some links just follows this and try to work out some excerises in this links which can help you geratly
http://help.sap.com/saphelp_nw04/helpdata/en/14/80243b4a66ae0ce10000000a11402f/frameset.htm
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Hi Rao,
This is countiuation to my above message....
Here are some links where you can find the excreises
TBIT40:
https://websmp109.sap-ag.de/~form/ehandler?_APP=00200682500000001337&_EVENT=DISPLAY&COURSE=TBIT40
TBIT41:
TBIT42:
TBIT43:
http://www50.sap.com/useducation/curriculum/course.asp?cid=60161651
TBIT44:
https://websmp102.sap-ag.de/~form/ehandler?_APP=00200682500000001337&_EVENT=DISPLAY&COURSE=TBIT44
If helpful reward with points
Regards
Sai Ganesh
Hi Rao,
You can see the whole documentation of SAPXI which stated very clearly .........so try this link
http://help.sap.com/saphelp_nw04/helpdata/en/14/80243b4a66ae0ce10000000a11402f/frameset.htm
Reward with points if helpful
Regards
Sai Ganesh
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