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How to release a sales item on a sales contract?

Dear gurus,

We are using CRM 5.0 standalone. We created a sales contract (CMCC), added items to the contract and saved the contract. No error and we got a sales contract number. Now we want to release the items on the contract. However, on the contract header, the button 'Release Item' is greyed out and would not let user to click. Could you please advise why and how we can enable this button?

Many thanks!

Former Member

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