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How to release a sales item on a sales contract?

Former Member
0 Kudos

Dear gurus,

We are using CRM 5.0 standalone. We created a sales contract (CMCC), added items to the contract and saved the contract. No error and we got a sales contract number. Now we want to release the items on the contract. However, on the contract header, the button 'Release Item' is greyed out and would not let user to click. Could you please advise why and how we can enable this button?

Many thanks!

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Leon,

I wonder this something to do with your document status.

Check the system status on that document, the status may impact on the next

possible action/status change. (Check both on header and item for this status).

Hope this helps.

Gun.

Former Member
0 Kudos

lm;ll;

Answers (1)

Answers (1)

Former Member
0 Kudos

hh