Can we create a workflow in Solution Manager for Tester Worklist ?
Actually I have a requirement to create a workflow in solution manager.
The requirement is to create a workflow for issue log(tester worklist). As soon as a new issue (support message) is created then the wf should get triggered and send out a mail to the resp. person. It just a sending a mail between issue creater and responsible person.
Can anyone please let me know if we create a wf in Solman or not ? If so please provide me some related buss. obj for that. thanks
Is there any standard workflow (or similar to that) to make it automatic ? Once the message is created then a mail to the responsible person should go.
Grateful to your help.