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IDOC Segment Missing

Business scenario: R/3 4.7C – XI-3.00 – SRM 5.00

Outbound Idoc’s are sent from R/3 to the SRM Server via XI server for each scheduling Agreement Realease (SAR).

As a standard IDOC processing 3 Header level segments should be present in the IDOC When it is sent from R/3 to SRM. We have found that is in some cases 3rd segment E1EDKA1 (WE) containing Delivery point address is completely missing and yet Idoc is successfully generated and transferred to SRM (causes SRM Server ASN Process incomplete.). When we have manually tried to push the SAR, the IDOC Was sent successfully. Where we checked the data of Recipient address and partner function has already been maintained in the system. And randomly partner function WE is skipped when the IDOC is generated and processed in the R/3 System.

Following are the details about missing entry. For more details both success and missing segments snapshots are enclosed in the enclosed document.

Node: E1EDKA1 (WE)

But at the time of error...This segment E1EDKA1(WE) Completely Missing.

Direction 1 Outbox

Current status 41

Basic type DELFOR02


Message type DELINS

Partner no. SR4CLNTDRY

Partn.Type LS

Port A000000001


1) Idoc creation is a standard functionality, then why the system is not raising any error when the segment is missing in the Idod?

2) What can be the probable causes for this abnormal behavior?

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