Can we create a workflow in Solution Manager ?
Actually I have a requirement to create a workflow in solution manager.
The requirement is to create a wf for issue log. As soon as a new <b>issue (support message)</b> is created then the wf should get triggered and send out a mail to the resp. person. It just a sending a mail between issue created and responsible person. Can anyone please let me know if we create a wf in Solman or not ? <b>If so please provide me some related buss. obj for that.</b> thanks
Grateful to your help.