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dispatcher running but message server unreachable ?

Former Member
0 Kudos

Hi Guys,

when i start all the instances in sapmmc, i get the mesage dispatcher running but message server not connected and j2ee info not available.

dev_ms file shows as below

-


trc file: "dev_ms", trc level: 1, release: "700"

-


[Thr 2912] Sun Nov 18 23:10:22 2007

[Thr 2912] MsSSetTrcLog: trc logging active, max size = 20971520 bytes

systemid 560 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 110

intno 20050900

make: multithreaded, Unicode, optimized

pid 3708

[Thr 2912] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 3708) [msxxserv.c 1824]

[Thr 2912] load acl file = C:\usr\sap\PID\SYS\global\ms_acl_info.DAT

[Thr 2912] *** ERROR => MsInitAclInfo: C:\usr\sap\PID\SYS\global\ms_acl_info.DAT contains no valid entries, no attach of application server possible [msxxacl.c 411]

[Thr 2912] MsGetOwnIpAddr: my host addresses are :

[Thr 2912] 1 : [172.16.7.23] sappi (HOSTNAME)

[Thr 2912] 2 : [127.0.0.1] sappi.stateindustrial.products (LOCALHOST)

[Thr 2912] MsHttpInit: full qualified hostname = sappi

[Thr 2912] HTTP logging is switch off

[Thr 2912] set HTTP state to LISTEN

[Thr 2912] ms/icf_info_server : deleted

[Thr 2912] *** I listen to port sapmsPID (3600) ***

[Thr 2912] *** I listen to internal port 3900 (3900) ***

[Thr 2912] *** HTTP port 8100 state LISTEN ***

[Thr 2912] CUSTOMER KEY: >T0874770994<

when i do telnet localhost 3600 i dont get any reply in the command prompt and ping localhost works, i think message server is not up and running. How to start the message server and how to make the connection to the dispatcher.

any help would be appreciated

Thanks,

Raj

Accepted Solutions (0)

Answers (6)

Answers (6)

Former Member
0 Kudos

Hi

I was with the same problem...then i solve that by the more stupid way ever

my time zone and time was incorrect, then i correct that

i boot the server

and before start the instances, i give a restart in some services in windows service

now everthing is on, green and working!

I hope this help who has the same problem

Ui

Former Member
0 Kudos

Hi,

You can try to increase the extended memory and restart the instance. This will resolve most of these kind issues.

Thanks

Vijay

Former Member
0 Kudos

If after increasing extended memory doesnot work.

Run the configtool.bat

For the instance_ID:-

Message Server and Bootstrap tab

256MB memory

no Java parameters set

Servers General Tab

Max heap size 256MB

-Xms128m

-XX:NewSize=32m

-XX:MaxNewSize=64m

-XX:NewRatio=3

-XX:+DisableExplicitGC

The DISPATCHER ID

General TAB

Ensure the max heap size is 64

-Xms64M

Bootstrap TAB

Max heap size 384

(no JAva parameters set)

the SERVER ID

General TAB

Max Heap Size 528

Java parameters as below....

-Xms528M

-XX:PermSize=192M

-XX:MaxPermSize=192M

-XX:NewSize=160M

-XX:MaxNewSize=160M

-XX:SoftRefLRUPolicyMSPerMB=1

-XX:SurvivorRatio=2

-XX:TargetSurvivorRatio=90

-verbose:gc

Bootstrap Tab

383MB

-no java parameters set

Restart Java instance and check.

Hope it helps!

Former Member
0 Kudos

Hi Raj,

Please reboot the server.

Please let me know the result if you so so.

Thanks and Regards,

Amit

Former Member
0 Kudos

Can you make sure central service (SCS) is running ?

If not, start it.

Thanks!

Former Member
0 Kudos

Hello,

This is the peculiar problem.

Do restart your SAP instance, i hope it will work.

Please lt me know the outcome.

Reward points***

Regards,

C

Former Member
0 Kudos

Hi chayapathy,

when i execute jcmon, i just get the jcmon information. how to see the result as below. This example is from the sap help.

SAP System Name : J2E

SAP System : 00

MS Host : testpc-doc

MS Port : 3601

Process Count : 3

PID of JControl : 3108

State of JControl : All processes running

State inside MS : All processes running

Admin URL :

-


Idx

Name

Type

PID

State

Err

or

Restart

Debug

Debug

Debug

Cou

nt

Mode

Prep.

Mode

Port

---





---

--





0

dispatcher

J2EE Dispatcher

2900

Running

0|yes |no |no | 50000|

1

server0

J2EE Server

3580

Running

0|yes |yes |no | 50021|

2

SDM

SDM Server

3556

Running

0|yes |yes |no | 50002|

any help would be appreciated

Thanks,

Raj

former_member185954
Active Contributor
0 Kudos

HI Raj,

Please check the following url for initial troubleshooting and maybe you would find something in the log files.

http://help.sap.com/saphelp_nw70/helpdata/en/69/430841a6e1ef6fe10000000a1550b0/frameset.htm

If you find something in the log files that you are unable to understand, do post it here in the forum where everyone can have a look.

Regards,

Siddhesh

Former Member
0 Kudos

Hi Siddesh,

I have diff log files

trc file: "C:\usr\sap\PID\DVEBMGS00\work\dev_jcontrol", trc level: 1,

release: "700"

-


node name : jcontrol

pid : 796

system name : PID

system nr. : 00

started at : Mon Nov 19 07:14:13 2007

arguments :

arg[00] : C:\usr\sap\PID\DVEBMGS00\exe\jcontrol.EXE

arg[01] : pf=C:\usr\sap\PID\SYS\profile\PID_DVEBMGS00_sappi

arg[02] : -DSAPSTART=1

arg[03] : -DCONNECT_PORT=4107

arg[04] : -DSAPSYSTEM=00

arg[05] : -DSAPSYSTEMNAME=PID

arg[06] : -DSAPMYNAME=sappi_PID_00

arg[07] :

-DSAPPROFILE=C:\usr\sap\PID\SYS\profile\PID_DVEBMGS00_sappi

arg[08] : -DFRFC_FALLBACK=ON

arg[09] : -DFRFC_FALLBACK_HOST=localhost

[Thr 3720] Mon Nov 19 07:14:13 2007

[Thr 3720] *** WARNING => INFO: Unknown property

[instance.box.number=PIDDVEBMGS00sappi] [jstartxx.c 841]

[Thr 3720] *** WARNING => INFO: Unknown property

[instance.en.host=sappi] [jstartxx.c 841]

[Thr 3720] *** WARNING => INFO: Unknown property

[instance.en.port=3201] [jstartxx.c 841]

[Thr 3720] *** WARNING => INFO: Unknown property [instance.system.id=0]

[jstartxx.c 841]

**********************************************************************

JStartupReadInstanceProperties: read instance properties

[C:\usr\sap\PID\DVEBMGS00\j2ee\cluster\instance.properties;C:\usr\sap\PID\DVEBMGS00\SDM\program\config\sdm_jstartup.properties]

-> ms host : sappi

-> ms port : 3901

-> OS libs : C:\usr\sap\PID\DVEBMGS00\j2ee\os_libs

-> Admin URL :

-> run mode : NORMAL

-> run action : NONE

-> enabled : yes

**********************************************************************

**********************************************************************

Used property files

-> files [00] :

C:\usr\sap\PID\DVEBMGS00\j2ee\cluster\instance.properties

-> files [01] :

C:\usr\sap\PID\DVEBMGS00\SDM\program\config\sdm_jstartup.properties

**********************************************************************

**********************************************************************

Instance properties

-> ms host : sappi

-> ms port : 3901

-> os libs : C:\usr\sap\PID\DVEBMGS00\j2ee\os_libs

-> admin URL :

-> run mode : NORMAL

-> run action : NONE

-> enabled : yes

**********************************************************************

**********************************************************************

Bootstrap nodes

-> [00] bootstrap :

C:\usr\sap\PID\DVEBMGS00\j2ee\cluster\instance.properties

-> [01] bootstrap_ID9805200 :

C:\usr\sap\PID\DVEBMGS00\j2ee\cluster\instance.properties

-> [02] bootstrap_ID9805250 :

C:\usr\sap\PID\DVEBMGS00\j2ee\cluster\instance.properties

**********************************************************************

**********************************************************************

Worker nodes

-> [00] ID9805200 :

C:\usr\sap\PID\DVEBMGS00\j2ee\cluster\instance.properties

-> [01] ID9805250 :

C:\usr\sap\PID\DVEBMGS00\j2ee\cluster\instance.properties

-> [02] sdm :

C:\usr\sap\PID\DVEBMGS00\SDM\program\config\sdm_jstartup.properties

**********************************************************************

[Thr 3720] Mon Nov 19 07:14:14 2007

[Thr 3720] ***LOG Q0I=> NiPConnect2: connect (10061: WSAECONNREFUSED:

Connection refused) [nixxi.cpp 2770]

[Thr 3720] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 0 /

sock 1724

(SI_ECONN_REFUSE/10061; I4; ST; 127.0.0.1:4107) [nixxi.cpp 2770]

[Thr 3720] *** ERROR => JControlConnectToDP: cannot connect to

dispatcher port [4107] (rc = -10) [jcntrxx.c 2266]

[Thr 3720] JControlCloseProgram: started (exitcode = -10)

[Thr 3720] JControlCloseProgram: good bye... (exitcode = -10)

dev_rfc_trc

--TS> Mon Nov 19 13:11:08 2007

T:816 Error in program 'igsmux': ======> Connect to SAP gateway failed

Connect_PM TPNAME=IGS.PID, GWHOST=sappi, GWSERV=3300

LOCATION CPIC (TCP/IP) on local host

ERROR partner '172.16.7.23:3300' not reached

TIME Mon Nov 19 13:11:08 2007

RELEASE 700

COMPONENT NI (network interface)

VERSION 38

RC -10

MODULE nixxi.cpp

LINE 2770

DETAIL NiPConnect2

SYSTEM CALL connect

ERRNO 10061

ERRNO TEXT WSAECONNREFUSED: Connection refused

COUNTER 760

Thr 3304] Mon Nov 19 07:14:12 2007

[Thr 3304] *** ERROR => MsSLoginClient: client sappi_PID_00

(172.16.7.23) is not in acl list, access denied [msxxserv.c 3790]

any help would be appreciated

Thanks,

Raj