Poor SAP Support Services--License Key sent by SAP "INVALID"

[Former Member]

I have a very basic Demo miniSAP System (MBS). But instead of an initial 3-month license, it turned out to be only for two weeks. So, I applied for extension; and the following reply was received from SAP, via e-mail:-

SAPSYSTEM = MBS

CUSTOMER-KEY = G0765324605

INSTNO = DEMOSYSTEM

EXPIRATION = 20080215

LKEY = 7JLTOC9DFG59JELEFD6K6XY7

Surprisingly, my system rejected the above Key as invalid. So, I approached SAP (via the Reply-link in their e-mail) with this problem and also attached a screen-shot of all the system messages. This was about 4 days ago; my license expires tomorrow, but there is no response at all till date from SAP. Unfortunately, no link is available for SAP-support on their website. Hence this post for URGINT help, PLEASE, from fellow sufferers.

Moderator message - Moved to the correct forum

Edited by: Rob Burbank on Oct 15, 2009 9:01 AM

[Former Member]

I have the exact same situation. Was the problem ever solved and how?