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advance shipment notification

Former Member
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hi gurus,

what is advance shipment notification?

can someone provide me some docs regarding this.

thanks:

piyush singh

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi

When material is ready with vendor he send's earlier notification that material is ready.

Once advance shipment notification is configured u need to add confirmation given by vendor in Confirmation tab of PO

Vishal...

Former Member
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Hi Piyush,

Please go through the document of SAP, which is attached

Advance Shipment Process

Purpose

This Logistics process enables the dispatch of spare parts to the service technician or customer within the framework of Call Management. The individual functions can be implemented by all customer service organizations that have service technicians working in the field.

We recommend that you process the shipment of spare parts using a service order with a sales order. On the one hand, this is because using a service order enables:

A service-specific earnings view from the perspective of Controlling

Improved coordination between delivery and deployment dates for the service technician.

On the other hand, using sales orders means that a customer consignment stock can be created. This makes it possible to bill the spare parts that were actually required after the consumption posting has been performed.

The spare parts that are to be dispatched can either be located in the warehouse, or be procured from an external vendor using a purchase order (third-party order processing). They can be planned in advance within the framework of call management. The service technician can send back the spare parts that are not required.

Advance shipment with service order

This scenario differs from the standard case because the service order refers to service contract item. As a result of this, existing pricing agreements are taken into consideration within the framework of resource-related billing. You can use the contract as an account assignment object during settlement.

You can specify an accounting indicator where necessary in order to override contractual agreements.

Process Flow

Creating a service notification for advance shipment

A customer phones you and reports that a device is defective. You enter the problem in a service notification.

If you simply want to send the spare parts to the customer without having to plan the deployment of a service technician, you can create directly a sales order from the service notification.

Creating a service order for advance shipment and releasing it.

You create a service order in order to send the spare parts to the customer, and to deploy a service technician to install them. You can plan the spare parts that are to be delivered as components in the service order.

You can create a sales order on the basis of the service order. You have the option of copying spare parts that you have already planned into the sales order. You can assign shipping conditions and accounting indicators to the individual spare parts. If the sales order type brings about a consignment fill-up, the system creates the consignment stock.

Performing delivery for the sales order item

After releasing the service order you create the delivery note for the sales order item and post the goods issue for the delivery note.

The sales order type can be configured in such a way that the delivery is created automatically (immediate order) for the sale order item when the service order is saved.

If the item type results in third-party order processing, the system does not create a delivery note, but instead a purchase order for the third-party order processing in Purchasing.

Performing completion confirmation and sending back spare parts

After the repair, the service technician performs completion confirmation for the service order. For this, he specifies the spare parts used and the working times in the service order. He can change the accounting indicator (for example, goodwill) when performing completion confirmation.

The service technician sends back the spare parts that were not required and the exchanged part where necessary. Because the sending back is not dependent on billing, it can happen either before or after billing. These materials should be included as items in the sales order when sent back.

Posting goods withdrawals from the consignment stock

The goods withdrawal from the consignment stock for material consumption must be posted (movement type 261, special stock W) at the same time as the completion confirmation is performed. You specify the service order as the auxiliary account assignment in the posting document. When doing this, the consignment stock is reduced according to the consumption.

Performing resource-related billing

You perform resource-related billing. This results in the confirmed materials and working times being charged to the customer.

Regards

Aasif