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EDI troubles, parked documents

I am trying to help somebody with EDI. I have little knowledge of EDI but I think I'm tracking the problem down. The problem is that, in test, one vendor's inbound documents are being parked; the status is parked and online. However, we want the status to be processed (we do not want it to be parked). Am I right in assuming that the problem is with the vendor itself? I did a comparison on the iDoc between the one in question and one that works and the header info is the same so I am assuming the there isn't a problem with the iDoc.


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