Error in MDM - EP integration : "Failed to connect to MDM server. ....."

[Former Member]

Dear SDN,

I m in middle of configuring the MDM and EP integration.

<u>EP Version Info :</u>

J2EE Engine 6.40 PatchLevel 108290.313

Portal 6.0.20.0.0

BP has been installed.

We are able to view MDM system and MDM search IViews in the Wizards in the portal.

<u>MDM Version Info</u> : MDM 5.5 SP 04

I come across the following error :

<b>Step 4: An error has occurred

Failed to connect to MDM server. Check your system. The server may be down or there may be an error in one or more of your system parameters.</b>

System parameters are Server name and pwd .

This parameters are used to start the server and pwd for accessing the server while mounting the server.

Also at the same time, my MDM server is running and repository is shown loaded and running.

Kindly suggest what should have been missed out from our side or some way we can make sure that error does not occur.

Please help.

Regards,

Chandani Shah.

[Former Member · Accepted solution]

Hi Chandani,

in Portal clik on Personalization, and in User Mapping you need to map the MDM repository user (may be Admin)..... then try another time.

Please, check the BP version in order to unserstand if it is the rigjt version for your MDM.

Hoper this help you.

Regards,

Vito