on 11-14-2007 4:50 PM
Hi there,
I am using SRM 5.0 and ECC 6.0, created confirmation successfully in SRM and replicated in the backend. But when I am trying to create Return Delivery with the confirmation then all the tab is grayed out ( both Delete and return Delivery).
Interestingly what I found is if I run report BBP_CLEANER in SE38 and again try to do the return delivery its working fine.
<b>now my question is that do I need to schedule report BBP_CLEANER as a background job in SM36 just like we schedule the two report
Clean_reqreq_up and BBP_GET_STATUS_2</b>
please confirm
thanks
Hi
<u>Please also go through the following SAP OSS Notes, which will help here -></u>
Note 110368 - FAQ - CCMS MONITORING INFRASTRUCTURE
Note 925149 - Return deliveries not possible for GRs in previous period
Note 1046012 - Return delivery not possible after 3rd cancellation: SRM3.0
Note 542058 - Option to return a goods receipt only possible once
Note 604919 - Cancellation of 2.0 confirmations not possible in 3.0
Note 951021 BBPCF02 : Interpreter error occurs when return GR
Note 1061013 SAPSRM6.0SP02:Confirmation return can't be posted for BE PO
Note 1073094 - Return Delivery in "Error in Process" status
Note 884892 Reason for return delivery is not transferred
<b>Do let me know.</b>
Regards
- Atul
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Hi Atul,
thx for OSS notes unfortunately not able to resolve the problem...
I am really surprise as the clean reqreq and Get status 2 is running fine as things are replicated to backend but whats the problem with retun delivery which is not coming up.
and as i am saying earlier if i run BBP_ CLEANEr it will come up..so whats the wrong not getting ...scratching my head from last 2 days....((((
Hi,
See this link:
http://help.sap.com/saphelp_srm50/helpdata/en/24/64474ecfaf11d2b463006094b92d37/frameset.htm
BBP_CLEANER
This program schedules a job to execute the report CLEAN_REQREQ_UP. This is then immediately carried out in the background.
This is used to synchronise with teh backend IMMEDIATELY.Generally the update happens thorugh the job which you have scehduled in SM37 for report CLEAN_REQREQ_UP.If you run this tcode BBP_CLEANER,it created a JOB which then runs the report CLEAN_REQREQ_UP.So this as good as directly running the report CLEAN_REQREQ_UP.
BR,
Disha.
<b>Pls reward points for useful answers.</b>
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Hi,
awaiting for reply as not able to find any related OSS note.
I have gone through the link and aware that the job is auto and not manually but one thing I am not geeting is when I am running the job after that return delivery is possible and not before that.
So waht will be the reason for the same..
Regards
Hi,
As mentioned by Disha and Rupesh the CLEAN_REQREQ_UP and BBP_GET_STATUS_2 jobs should be run in the background.
Probably the CLEAN_REQREQ_UP job was not scheduled often (say every 5 or 10 min). In such a case if you try to do the return delivery immediately after creating the confirmation the system will not allow you.
The tab for return delivery will automatically get activated when the status of the shopping cart gets updated (means after completion of the back ground job run).
Thats why when you run the job manually before the scheduled time the status is getting updated and then you can able to create the retun delivery.
Hope this clarifies your issue.
Award points for suitable answers.
Rgds,
Teja
Hi
<u>Please go through the following SAP OSS Notes, which might help -></u>
Note 1054605 No trans titles for BBPUM01, BBPUM02, BBPAT05, BBP_CLEANER
Note 840181 Calling bbp_cleaner using internal ITS
Note 532375 Synchronization with Backend does not run via Web
<b>Do let me know.</b>
Regards
- Atul
Hi ramki,
yaa bot the job is running in the background and has been defined as immediate, so job frequency box is blank ( while defining the job its not mention after how much time it should run) its define as immediate. is it wrong???
secondly as the job is defined immediate i am expecting to view the return delivery tab ( immediately or might be after some time) but in my case its not coming up anytime. i have created a SC 2 days back and still return del tab is not activated but if run the BBP_cleaner then it will so waht's the logic i am not getting.
to inform you the confirmation is replicated in the background successfully.
Hi,
This loooks a bit strange because if both the jobs are not running properly then there will be lot of issues not just this issue of Return Delivery.
Anyways instead of immediate you define a frequency of 2 min for both these jobs and check whether the same issue is coming again or not.
Also schedule a background job for BBP_CLEANER for every 2min and check for the outcome.
Hope this should resolve your issue.
Rgds,
Teja
Hi There,
I have schedule the job BBP_CLEANER for every 2 min but no Luck the return delivery and delete tab is not activated I ran the program manually (BBP_CLEANER) it is working fine. While scheduling he job I havn;t put variant as it is not possible to define variant for the same as it saying Program BBP_CLEANER has no selection screens
any help is highly appreciated.
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