Customer Interaction centre (telesales) configuration for SAP R/3

[Former Member]

I need a documentation or materials in CIC0. This is very urgent since we have a client meeting next week. I will reward if you help me .. my ID: <b>pmuthu79@gmail.com</b>

[Lakshmipathi]

Dear Muthu

Check the link and drilldown on the left tab

http://help.sap.com/saphelp_46c/helpdata/en/35/b0e95087a62488e10000009b38f9b7/frameset.htm

Reward please if this is really helpful.

Thanks

G. Lakshmipathi