on 11-13-2007 5:44 PM
Hi everyone,
I have a issue regarding payment card. When we post a sales order with controlling area ( 015 ) the system pre-authotization of US$ 1,00. But when we use controlling area ( 012 ) the process is Ok, in short, fill in the approved amount.
Does anybody know how I can do the correct process, in short, automatic authorization will be the total amount of sales order.
Thanks
Daniel Dorta
Daniel,
There are no settings specific to Controlling Area. So look up for some other differentiator between the cases in which it works and when it doesn't.
(could be sales order type - checking group is assigned to order type).
Also, check if the order is incomplete. Incomplete orders are pre-authorized for $1,not the complete amount.
Ashutosh
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