Population of Sender field when e-mailing Invoices

[Former Member]

People, can you help/advise?

I have set-up to e-mail invoices in ECC6 and all works perfectly except that the Sender is the SAP users 'Format' (NAME_TEXT) field and not the SAP users 'E-mail' address.

All the notes I have read suggest that the E-mail address is automatically used when it is available.

Can anyone offer any clues as to why this would not work or what areas I should check to identify the problem?

Many thanks

Bill

Message was edited by:

Bill Moores

[Former Member]

System confusion due to repeated use of same e-mail address.