Integration Directory is getting hanged when trying to do some changes

[Former Member]

Hello All,

Ours is PRD XI 3.0 env...and when we try to do any changes(editing , activating , rejecting the changes) it gets hangs up with out throwing any error.

At the same time other java tools(IR,RWB,SLD) are properly accessible .

Some points to be taken into notice:

1>Even we tried to do a CACHE refresh SXI_CACHE , which is success with out any problems.

2>After entering into ID , when trying to do "clear SLD cache " also it gets hangup.

Can any one help us to fix this issue.

Best Regards

Rakesh

[Former Member]

Rakesh..

Issue is with your Java Run Time environment and Java web start ...

Can you check in control panel which java web start version you are using...

Regards,

[Shabarish_Nair]

try the following;

1. close IR/ID.

2. open java web start

3. Preferences -> advanced -> clear folder

then try to open IR and ID.

this should do the trick

else;

XI start page -> Administration -> Java™ Web Start Administration -> Re-initialization

[Former Member]

Hi

restart your server.

Thanks

sudhir sharma