Sales Area Not Visible on BP's from R/3

[Former Member]

We are trying to download the customers from R/3 into the CRM database. The organization structure has been setup and when I go into one of these business partners, the sales area data brings up the available sales areas, but does not show which one(s) they are maintained in within the R/3 system.

How do I get the CRM business partner to show the R/3 sales areas that they are maintained for?

Thanks!

[stephenjohannes]

Darcie,

Did you download your customers, before or after you setup the sales areas in CRM? If you did it before hand, then you need to download your customers again, in order to get the sales area view. You also need to view the customer in the role "sold-to" if you are using transaction BP to see the sales area data.

As a last resort you can execute the following static method:

CL_CRM_ORGMAN_SERVICES=>SALES_AREA_UPDATE_BUFFER and then redownload your customers.

Take care,

Stephen