BW Data in CIC

[Former Member]

Hi Experts.

I am new in CRM and I am working in project where the CIC needs to show data which is calculated in BW.

My problem is that I don't know how to read this information. I have found some information about how to executes bw queries by RFC but I have seen there is tools like segment builder which reads from BW. I am wondering if there is any tool like this for CIC or Visit Plan. I think is not too strange to do this and maybe there is something standard.

Thanks in advance.

Regards.

[Former Member]

Thanks a lot.

[Former Member]

Hi Alec,

an other possibility to Integrate a BW Report in the CIC is, to create an Action Box Transaction. ( Interaction Center WinClient --> Component Configuration --> Visible Components --> Action Box Settings )

The Action can by a Jump to a BW- Report.

In the Transaction ( Define Configuration Profile for Action Box ) you can configur the logical System ( here BW ) and the Method, witch give you your Report.

Regards.

Torsten Boddeutsch

[gerhard_djuracek]

Hi Alec,

in CIC you may use the Fact sheet to get BW Data/Query displayed.

1) Create in the BW system a query with a filter variable which

represents the Customer. This has to be an HTML query.

2) Create a new infoblock in the IMG: Use Infoblock

Template CL_CRM_CCKPT_IO_BW_REP as a starting point and the supply

the necessary informations in the Settings screen. All information

should be available in the definition screens for the Query in BW.

One hint: For the name of the variable you have to specify the name

of the infoobject.

I hope this information can help you.

Gerhard

[Former Member]

Thanks a lot for your reply but there are some points I haven't clear.

When you talk about HTML, are you referring to a query executed in web or a webtemplate in web application designer. As far as I know the queries only can be created with the query designer.

Regards

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