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CRM material and book

Hi All,

Can any one tell/guide me some books on SAP CRM. Not the costly one may be some foreign book but indian version.

I would like to move into SAP CRM as I am MBA in IT & Mktg with B.Tech and 6.5 years of experience in Sales, customer service, Marketing planning, promotions & program management, Dealer Management, Network planning, Corporate customer service, supply chain & operations in Manufacturing Industryetc.



Former Member
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